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1.3

Ordered food at 12:29. Won't be delivered til 2:30.

Was on phone with Grub hub for 25 minutes before being abruptly hung up on while I was on hold. I called back and was told they "lost connection" after 25 minutes of CLEAR connection. Now I'm back on the phone, for probably another 25 minutes just to get my food delivered just in time for me to leave work. This isn't my first run in with grub hub but this is the worst experience I've ever had.

I am demanding a full refund to my account and their dumb grubhub money because I doubt me or my family will ever be ordering from them again! Certainly not while being 4 months pregnant and severely hungry!

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Full refund.

Grubhub Cons: Still do not have food, Order not being delivered, Staff regularly lies.

Location: Philadelphia, Pennsylvania

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Agreed. No idea how they are still in business.

Literally the worst company in world. Door dash from here on out.