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PATHETIC. I GOT A E-GIFT CARD FOR $200 AS I WAS HAVING KNEE SURGERY. TRIED TO REDEEM THE CARD ON LINE AND IT DID NOT WORK. CALLED THE SUPPORT # THE GIRL ( WHO WAS AT HOME ON THE COUCH) HAD NO IDEA HOW TO REDEEM IT. SO AFTER 50 + E.MAILS AND 8 HOURS (YES 8 HOURS) AND...
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1.0
#1064523
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I just ordered a $62 meal which was supposed to be delivered by grubhub. However I have since learned from their representatives that despite the front door being open, the doorbell never being run. All the garage doors off the house open and no knock on the door that...
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1.2
#1062821
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I ordered from a restaurant. The delivery man came with only half the order. He called the company and everything was supposed to be fixed, 3 hours later and the restaurant had the food but said no one came to get it. I made several calls to grub hub and restaurant and...
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Anonymous
Anonymous

Unfortunately as a driver, we have the option to do redelivers or not. We do not get paid extra to do them so it is a not recommended. It is up to grubhub's customer service ...

#1062314
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Grubhub - Cold food and long delivery time

Grubhub
#1060161
1.2
Ordered food online and showed food would be delivered by 920-930; food was ordered prior to 820pm. Called and had rep on phone to figure out what happened to order. Driver arrived took 10 Minutes to come upstairs. He left the bag with cold food. Spent 68.00 And did not get what I ordered and insult to injury food cold as ice.
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Grubhub - Driver ate my food

Grubhub
#1055703
1.0
Driver ate my food. Had a huge verbal confrontation with the driver about it, contacted the company and they're "looking into it". At this point, I don't think I'm going through them again. If they refund my items, especially because I didn't receive my food, I might think about them. Probably won't though. Horrible service.
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Grubhub - The driver never picked my order

Grubhub
#1044249
1.0
Don't ever use his company it's fraud . Driver never picked up order and no one refunded my money . Waite door over two hours
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Grubhub - Forgot the whipped cream on the terimasu I ordered Barbeque wings not plain

Grubhub
#1041179
4.2
Forgot the whipped cream on the terimasu I ordered Barbeque wings not plain
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I ordered 20 wings from Wing Zone using Grubhub and I was given a time that it was suppose to delivered to my home. I waited 18mins over the time it was suppose to gotten to my house. I called Wing Zone talked with the manger and I told her I ordered from Grubhub and...
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Anonymous
Anonymous

They messed up my order and refused to refund me. They offered me a credit which doesn't make up for there error for next time. There's no next time I want my full refund.

I didn't like
  • Feel like my money was stolen
#1056653
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Last night my pizza that was delivered was cold. I called Grubhub and told them - the response was, "well the driver picked it up 20 mins after it was ordered." I order from GH all the time and never complain. She said they would have to see if it was the restaurants...
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1.4
#1053232
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We ordered our food looking forward to a healthy dinner at 6:25pm. I receive a text saying our order is on its way and should arrive at 7:15-7:30. Now 8:30pm, I Have two 2.5yr old twin Girls still saying they are hungry and my order says the driver delivered and it...
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2.6
#1052660
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I attempted to order from grub hub and my order totaled $25.63 (including tip and delivery fee. I was given an ETA of like 45 min to an hour. At the 45 min mark, I check my phone and see I have a missed call. I missed the delivery driver and immediately called him back...
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1.0
#1047506
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I rarely write reviews, much less negative reviews, but the complete lack of customer service and disregard for hungry families has me reeling. Happy Mother's day to me! Had a very lovely, but long and exhausting day with my little ones. Wiped out and not feeling like...
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1.0
#1047161
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I used to use Grubhub to send food to my friend in Chicago.. while I was in Florida. He and his friends got the delivery every time. I guess the delivery drivers don't know know much about managing their way through apartment complexes though. Anyways, I always...
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Anonymous
Anonymous

How can you say there are "too many" restaurant options??? You can never have too many options! Narrow it down by cuisine type and then pick something reasonably close by. Uti...

#1046495
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I received an email and text from Paypal in regards to suspicious charges. I looked in to this further and noticed that they were all being made through Grubhub. I do not even have this service in my area, so I immediately changed my Paypal password and contacted their...
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#1044154
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