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I attempted to order from grub hub and my order totaled $25.63 (including tip and delivery fee. I was given an ETA of like 45 min to an hour. At the 45 min mark, I check my phone and see I have a missed call. I missed the delivery driver and immediately called him back...
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1.0
#1047506
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I rarely write reviews, much less negative reviews, but the complete lack of customer service and disregard for hungry families has me reeling. Happy Mother's day to me! Had a very lovely, but long and exhausting day with my little ones. Wiped out and not feeling like...
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1.0
#1047161
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I used to use Grubhub to send food to my friend in Chicago.. while I was in Florida. He and his friends got the delivery every time. I guess the delivery drivers don't know know much about managing their way through apartment complexes though. Anyways, I always...
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Anonymous
Anonymous

How can you say there are "too many" restaurant options??? You can never have too many options! Narrow it down by cuisine type and then pick something reasonably close by. Uti...

#1046495
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Grubhub Delivery Service Review

Grubhub
#1044249
1.0
Don't ever use his company it's fraud . Driver never picked up order and no one refunded my money . Waite door over two hours
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Grubhub Customer Care Review

Grubhub
#1041179
4.2
Forgot the whipped cream on the terimasu I ordered Barbeque wings not plain
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Grubhub Delivery Service Review

Grubhub
#1040558
1.1
I placed an order at 3 PM for delivery at 5:30 PM. The driver than shows up at 6:30 PM with no rational excuse as to why they are late over an hour. This is the second time this is happened I would highly recommend people stay away from GrubHub as they are complete rip off
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Grubhub Delivery Service Review

Grubhub
#1029767
Yesterday, I ordered food from China House on Farmington Avenue in Hartford, Ct .... It took 1 hour and 25 minutes for delivery which arrived luke warm, but certainly not hot ... The food looked and tasted off, like it might be bad in which they threw on something red colored on the sesame chicken ... just a VERY disappointing meal ... I will NEVER order from this restaurant again ...
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I received an email and text from Paypal in regards to suspicious charges. I looked in to this further and noticed that they were all being made through Grubhub. I do not even have this service in my area, so I immediately changed my Paypal password and contacted their...
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#1044154
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It's a good concept, but the implementation is a total and complete failure. We have ordered four different times from three different restaurants and never once has the food arrived on time. We're not talking 15 or 20 minutes late. From order to delivery the food has...
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1.0
#1043936
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David @ grubhub states i cant deactivate my account even though it was hacked. Unbelievable!!!!! DONT EVER USE THIS SERVICE.
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Anonymous
Lu

I feel your frustration! Someone created a fake account in my name four times and had food for cash delivery sent to my home! I wasn't hacked but they told me there was no way...

1.2
#1043905
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Asked for no onions or pepperoni on the Mexican fiesta pizza yet was delivered a Mexican fiesta pizza with onions and pepperoni on it. Contacted customer service via chat, had to wait a long time for them to respond, said they would look into it, never heard from them...
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1.0
#1042118
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Ordered from a restaurant. The delivery guy (apparently his name is KYLE C.) called to tell me that the security code wasn't working. Fair enough, the keypad tends to not work well after a series of thunderstorms, which was the case here. So I tell him I'm on my way,...
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#1041186
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The building address is on the side of the apt. where I was. I called the restaurant to make sure the driver new the apt. number and they agreed. The order never arrived at the correct address of property because I was outside at the posted address sign. Text message...
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1.0
I didn't like
  • Poor customer service
  • Customer service
#1040669
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I ordered food from this site which I have been using for two years. They have always been great. The past two times i ordered from them complete nightmare. The first one I let go as "everyone makes a mistake here and there" but this last one was just embarrassing for...
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2.0
I liked
  • Ease of website use
I didn't like
  • Missing item we paid for
#1039701
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