So we got an advertisement to use GrubHub and get $5 off first order. I went to the web site, found the restaraunt, ordered the food, and there was no discount.
Next day when I checked my email, there was an email from GrubHub with a promo code. So I thought I would just use it for my second order. Nope. Second order won't accept promo code either. I got online and found a Service Rep named Levi (probably a fake name), and he was rude.
So I filed a complaint with BBB. Anyway, $5 is not much, but now I hate their brand.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of grubhub delivery service and associated monetary loss in the amount of $5. Grubhub needs to offer any options to resolve the issue according to poster's claims.
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