So we got an advertisement to use GrubHub and get $5 off first order. I went to the web site, found the restaraunt, ordered the food, and there was no discount.
Next day when I checked my email, there was an email from GrubHub with a promo code. So I thought I would just use it for my second order. Nope. Second order won't accept promo code either. I got online and found a Service Rep named Levi (probably a fake name), and he was rude.
So I filed a complaint with BBB. Anyway, $5 is not much, but now I hate their brand.
Product or Service Mentioned: Grubhub Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $5.
Preferred solution: Let the company propose a solution.