State: California City: Los Angeles Product: Grubhub Customer Care Clear all filters (0 of 126 reviews match)
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Once Grub Hub makes a mistake, good luck getting it resolved! Grub Hub charged my aunt's card instead of mine. (she lives on the other side of the country) and we did not authorize them to use her card instead of mine. She made a purchase through them 2 years ago and...
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AmusedDragonfly
AmusedDragonfly

I also had a very bad experience with using a credit card and trying to get Grubhub to help me solve the issue.

2.5
Product
Grubhub Customer Care
I liked
  • Convience
I didn't like
  • Poor response to billing error
#1326773
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She ignored what I said and said "you cant create a new account just to use a code" and she spent the whole chat trying to prove that I was lying!!!! I told her this could be fraud since someone else is using my information! and she didnt care! she continued to imply...
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afigirl
Anonymous

I had the same experience!! My roommate owed me money for a bill I paid and instead of giving me cash I figured she could just buy me food. I had never used grubhub before so ...

JustineL
JustineL

Im sorry its the customer service. not the customer. I also told her i didnt care about the code. It was not worth all this hassle and fraud and she still didnt care and conti...

1.0
Product
Grubhub Customer Care
I didn't like
  • Customer service
#836335
Reply to reviews

Terrible awful company, costumer service is the most awful and rude I have ever dealt with.Unprofessional, full of attitude and offers no help at all they will fight you humiliate you and waste your time for few dollars. STAY AWAY just order from other places. Not even...
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1.0
Product
Grubhub Customer Care
I didn't like
  • Costumer service
  • Rude and condescending customer service
#835756
Reply to reviews