they messed order all up then it takes months to get refund don't ever go thru them. all we wanted to do was get something quick to eat and all we got was disappointment. then they tell u it takes a week to get money back when they get their money as soon as you card...Read more
I didn't like
- At all
Bait and Switch! So I just moved cross country for school and havent started cooking and I kept getting emails from grubhub so I finally went to their site and they said get $10 off your first order so I placed and order but each time after entering my credit card info...Read more
I ordered food on Grubhub (Order # 277001843134855). The website sent an email confirming delivery within 55 minutes. Approximately, an hour and 15 minutes later, I contact Grubhub's customer care and I was a free meal on next order. After explaining the customer care...Read more
Grubhub - Delivery Service Review
The delivery guy gives me a burger by itself in a large container..nothing else...waste of money
Grubhub - Awful
Their customer service is beyond ridiculous. I waited over two hours to be told that no one was dispatched. They offered me 10 whole dollars fire my $40 order that ended up being cancelled. Will never do business with them again.
Grubhub - They cancelled my food
I am disabled and I don't drive. So oddly enough when I order food from somewhere I need it to actually come! They emailed me saying that they cancelled my order because they were having a busy night. They refunded me and tried to make up with a 10 discount but I will never trust them again. I was almost left fasting until morning). This happened on September 18th 2017
Grubhub garbage service
Grubhub sucks ***. Always late. Horrible service.
Ordered food from a restaurant I've ordered from many times before and the food had been good. When food came it was incomplete. When I opened food, it was the worst puddle of muck I have ever seen. Called restaurant to complain (which I NEVER do), and they said I had...Read more
Used tonight fir the first time because I was sick and doc said don't get out of bed. I downloaded app, shopped decided on subway...put my order in....about 20 later GrubHub customer service calls and says that Subway can't fill order because they are out of what they...Read more
We ordered food for 6 people. Grubhub driver called us and asked if we were at a certain address. The address she was asking about was the address of the restaurant we had ordered our food from. Our food was never delivered. 2 hours later we called grubhub about our...Read more
If I could give less than one star I absolutely would. I ordered six meals with 5 drinks. When my order came less than half of my food was included, and only one drink. I contacted GrubHub and waited on hold forever. Eventually they told me that my full order was being...Read more
The order that was delivered from GrubHub was missing 1 pizza. The GrubHub representative was combative and defensive. The rep said that it was the restaurants fault and not the GrubHub driver because the driver asks if everything is there. After all of that, GrubHub...Read more
I ordered from Grubhub for one year and the driver called me today and asked what my apartment number was ? I told him , by the way he delivers every week,' I called customer service and he told me that they did not have my apt number in the system! Ok I have ordered...Read more
The first time I ordered the driver nearly got lost. The same thing happened a second time. After contacting them, they apologized for a website error, and told me I needed to make sure to put in my address manually the next time I ordered. They then credited me...Read more
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