filters
state:
Show
city:
Show
product:
Show
Second time ordering food that was LATE, so I'm done using Grubhub to order from them. Will be picking up my orders from now on. Worst service ever. Second time ordering food that was LATE, so I'm done using Grubhub to order from them. Will be picking up my orders from...
Read more
Anonymous
Anonymous

Also, learn to SPELL. You might be cooking, but I can cook, read AND write. Education doesn't hurt.

Anonymous
Anonymous

No LISA. I ordered using GRUBHUB from 2 completely different restaurants. ALSO, I never said the the restaurants had bad food. The DELIVERY SERVICE sucks. Mind your business.

I liked
  • Food is excellent
I didn't like
  • Delivery time
#1319461
Reply to reviews
Ordered from Buffalo Wild Wings and by the time it arrived all of our order was cold and they only gave us 2 dipping sauces when we should have gotten 5 and they didn't label them so no one knew if it was Ranch or Blue Cheese. By taste I think they were both Ranch...
Read more
1.0
#1318912
Reply to reviews
Show

Grubhub sucks

Ordered through grub hub waited 3 hrs and still no food,call to ask where my food is they say they attempted to deliver and no1 answered bs, restaurant says food has been picked up so where is my food?? Did someone eat it?Then grub hub says we'll place the order again are u kidding me for what so I can't wait and get annoyed again never again will I use your service refund me my money
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1318824
Reply to reviews
I placed an order for a pita from my local pita pit at 10:03 I have ordered delivery late a few times from this place because I live in a college town and know this particular place is open until 3 am. I was told my food would arrive at 10:45 which I deemed acceptable...
Read more
#1317198
Reply to reviews

Grubhub Sucks
Order Number: #83580502-8436456 Called Grub-hub at 7:24 pm - 2 Hours later and no food, call restaurant there not responsible been done and sitting 55 minutes, no driver ever showed. Called Grub-hub customer care they said there working on it 83 minutes later. We left...
Read more
Anonymous
OPC

Just called regarding an issue with a delivery driver, YET AGAIN, and found out that they have moved their call centers to Mexico and Honduras- which is possibly why they're n...

1.5
I didn't like
  • There is no concrete communication between grubhub and providers
  • False advertising
#1317083
Reply to reviews
I preferred my good from a restaurant less than 2 miles from my house. The tracking system indicated that the order would arrive in approximately an hour. 55 minutes later I checked my order and it indicated the food had been picked up and delivered. Spoke with the...
Read more
1.1
#1316162
Reply to reviews
Ordered through Grubhub. Food was delivered but it was from another restaurant. Someone else received our food and we got theirs. After spending a considerable amount of time with their customer service we only got a portion refunded back. The specific restaurant...
Read more
#1315738
Reply to reviews
I placed an order for a pizza and never received it. Usually a driver will call me and notify me that they are outside. Was this the case this time? Not at all. Contacted customer service, the driver could not be reached on his phone, and the food never arrived.....
Read more
2.5
I liked
  • Ease of use
I didn't like
  • Delivery issues
  • Lack of varitey
#1314492
Reply to reviews
**** FOR THE CUSTOMERS **** Here's the real deal: **** We are NOT employees **** We go to the address in the app (not any other address - for safety) **** Do NOT tip based on WHAT your total bill was. You are "tipping" based on not having to get in your car (or lack...
Read more
PompousZonkey269
PompousZonkey269

Get a new job because you suck as the company does, you chose your career do not blame the customers. Your "Tips" are based on Grubhub and overall performance not you, if you ...

Anonymous
Anon

No one cares. Get a real job or do your job damn near perfect and then youll get a good tip. We get it delivery drivers and waiters are broke, either improve your situation or...

#1312949
Reply to reviews
Show

Grubhub - Pissed

Driver said they attempted to deliver and never delivered .......called customer service and the only thing they would do is place a refund in my grubhub account
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1312371
Reply to reviews