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Summary of Grubhub Customer Service Calls

42 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
04:29 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Grubhub to Ask about:

Shipping and Delivery:

  • “Wrong order”

Website/ Application:

  • “I need help completing an application”
  • “Issues with application”

Staff:

  • “Informatioany service in southern delaware beach arean”

Account:

  • “I'm a Grubhub driver and I'd like to change my bank account for payment”

Refund:

  • “Refund”

Product/ Service quality:

  • “Tablet is broken”

Cancellation:

  • “You canceled my order”

Employment:

  • “Employment”

Other:

  • “Order”
  • “Information”
  • “Advertisement”

About Grubhub

Top 5 Likes about Grubhub

Ease of website use, Idea of the service, Website, Deleting my account, I liked the idea of grubhub

Top 5 Dislikes about Grubhub

Customer service, Lack of correcting issues, Lateness of service, Worst customer service, No accountability

Top 5 Related Companies

Seamless, Diningin, MenuPages, Allmenus, Restaurants on the Run

Summary

GrubHub is a service intended to help customers find and order food from wherever they are. To order food with the help of GrubHub, one just need to type in an address. Afterwards GrubHub will tell a user the restaurants that deliver to local. It also will show pickup restaurants near and their options. Within GrubHub it is possible to search by cuisine, restaurant name as well as menu item. GrubHub will filter results accordingly. After finding what a person wants, he or she can place an order online or by phone, which is free of charge. GrubHub also gives its users access to reviews, special deals and coupons. 24/7 customer service team of the company works to track each order and to insure everyone gets food delivery.

Grubhub reviews and complaints

Grubhub is ranked 54 out of 299 in Food Delivery category

Area Served

USA

Payment Methods

MasterCardVISAAmerican Express

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Grubhub Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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