Contact Grubhub Customer Service
Grubhub Phone Numbers and Emails
Toll-Free Number:
-
(877) 585-7878
Grubhub Emails:
Grubhub Contact Information
Grubhub Website:
Grubhub Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1 Federal Street,
Boston,
Massachusetts 02110
1601 Cherry St,
Philadelphia,
Pennsylvania 19102
5 Bryant Park,
New York,
New York 10018
How to contact GrubHub?
GrubHub.com has various elaborate FAQ sections on their website that serve as the first line of support. There are separate portals for customers, restaurants, and drivers. Each help section answers the most common questions, addresses issues, and provides guidelines for procedures pertaining to the particular group.
Generally, the GrubHub FAQs are quite helpful. However, they may not address your particular concern. If you need further assistance, you can directly reach the GrubHub customer service representatives through phone, social media, online forms, and online chat.
How Can I Contact GrubHub Customer Service Via Phone?
The customer support and driver support portals do not provide the GrubHub phone numbers that you can call directly to talk to a customer service representative. However, GrubHub Tweets mention this driver care team number 866-834-3963 and a different customer care number for consumers, which is 877-585-1085.
The restaurants' portal provides the following GrubHub phone number that restaurant owners can call to enroll their business in the food delivery platform: 877-805-5081.
The corporate "Contact Us" page provides an account and order queries phone number: 844-478-2249. An additional GrubHub customer service number is provided on their Facebook page: 877-585-7878.
How Can I Contact GrubHub Customer Service Via Social Networks?
GrubHub has various social media pages that you can reach out through, including Facebook, Twitter, and Instagram. Their representatives are highly engaged on the dedicated GrubHub customer support Twitter page. Here, you can either bring up your issue publicly by tweeting @Grubhub_Care or privately by sending a direct message.
Summary of Grubhub Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Grubhub Customer Service?
Account Question:
- “Driver issue with account verification”
- “Problem with account”
- “I am a business I need to speak to my account representative”
Shipping and Delivery Question:
- “Want to have a pizza picked up and delivered to m”
- “Delivery problem”
- “Didnt get my order from taco bell”
Product/ Service Question:
- “Bad food”
- “Food never came”
- “I have not receive my food I need to cancel my order”
Request for Information Question:
- “Support question”
- “Status question”
- “To find out more information”
Payments and Charges Question:
- “Coupons”
- “Ask for payment”
- “Payment issue”
Website/ Application Question:
- “App”
- “Application status”
- “Issues with application”
Activation/ Cancellation Question:
- “Cancel”
- “Canceling employment”
- “Activate my accont”
Employment Question:
- “Driver1099”
- “Need a copy of my 1099”
- “Cant get paid”
Refund Question:
- “Refund needed”
- “Refund”
- “Because I want to know where my refunds are, and im tired of getting the runararond”
Cards Question:
- “Card declined”
- “Someone used my credit card”
- “Gift card”
Staff Question:
- “*** service”
- “Restaurant service”
- “Customer service assistance”
Return/ Replace Question:
- “Change address and state”
- “Change address”
- “The restaurant keep changing my delivery time”
Other Question:
- “Change city”
- “Pa0yment issue”
- “Background”
About
Delivery Service, Customer Care, Vehicle Driver
Coupon, Website, Account
Pros: Ease of website use, Idea of the service, Totally dissatisfied, There are no pros, Grubhub ok when it works
Cons: Poor customer service, Lack of correcting issues, Worst customer service, Very poor customer service, Unreliable
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GrubHub is a service intended to help customers find and order food from wherever they are. To order food with the help of GrubHub, one just need to type in an address. Afterwards GrubHub will tell a user the restaurants that deliver to local. It also will show pickup restaurants near and their options. Within GrubHub it is possible to search by cuisine, restaurant name as well as menu item. GrubHub will filter results accordingly. After finding what a person wants, he or she can place an order online or by phone, which is free of charge. GrubHub also gives its users access to reviews, special deals and coupons. 24/7 customer service team of the company works to track each order and to insure everyone gets food delivery.
Grubhub is ranked 80 out of 330 in Food Delivery category
USA
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