Contact Grubhub Customer Service
Grubhub Phone Numbers and Emails
Toll-Free Number:
- (877) 585-7878
Customer Service:
- (877) 585-7878
- (877) 585-1085
Grubhub Emails:
Grubhub Contact Information
Grubhub Website:
Grubhub Online Chat:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1 Federal Street,
Boston, Massachusetts 02110
1601 Cherry St,
Philadelphia, Pennsylvania 19102
Mailing Address:
Attention: Privacy Team
5 Bryant Park, 15th Floor
New York, NY 10018
How to contact GrubHub?
GrubHub.com has various elaborate FAQ sections on their website that serve as the first line of support. There are separate portals for customers, restaurants, and drivers. Each help section answers the most common questions, addresses issues, and provides guidelines for procedures pertaining to the particular group.
Generally, the GrubHub FAQs are quite helpful. However, they may not address your particular concern. If you need further assistance, you can directly reach the GrubHub customer service representatives through phone, social media, online forms, and online chat.
How Can I Contact GrubHub Customer Service Via Phone?
The customer support and driver support portals do not provide the GrubHub phone numbers that you can call directly to talk to a customer service representative. However, GrubHub Tweets mention this driver care team number 866-834-3963 and a different customer care number for consumers, which is 877-585-1085.
The restaurants' portal provides the following GrubHub phone number that restaurant owners can call to enroll their business in the food delivery platform: 877-805-5081.
The corporate "Contact Us" page provides an account and order queries phone number: 844-478-2249. An additional GrubHub customer service number is provided on their Facebook page: 877-585-7878.
How Can I Contact GrubHub Customer Service Via Social Networks?
GrubHub has various social media pages that you can reach out through, including Facebook, Twitter, and Instagram. Their representatives are highly engaged on the dedicated GrubHub customer support Twitter page. Here, you can either bring up your issue publicly by tweeting @Grubhub_Care or privately by sending a direct message.
Summary of Grubhub Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Grubhub Customer Service?
Shipping and Delivery Question:
- “Late delivery and missing food”
- “Sam sylks delivery”
- “Didnt receive all my order”
Account Question:
- “Cant login into my driver app”
- “Trying to login”
- “I cannot log into the app”
Product/ Service Question:
- “Food delivery”
- “Food is as delivered to wrong address”
- “My app didn't work”
Request for Information Question:
- “Assistance with driver app”
- “Need to speak with represenative about instant cashout that was supposed to happen on Aug. 2nd”
- “I need to talk to representative ASAP”
Payments and Charges Question:
- “I want to know why I was just charge for another membership month if I cancel the membership two weeks ago”
- “Charge that was made”
- “Charged twice for my order”
Website/ Application Question:
- “Application status”
- “My application”
- “Driver Application problem”
Activation/ Cancellation Question:
- “Reactivation of my account”
- “Activate my aaccount”
- “Reactivate account”
Refund Question:
- “Refund”
- “I'm calling to get a refund on my order I place to Kentucky Fried Chicken today, my chicken was old,greasy and cold, the biscuits were hard and cold, all the food was old and cold. I'm requesting a refund on my order. Thank you!”
- “Didn't refund my money”
Employment Question:
- “1099”
- “I'm trying to finish becoming a driver and he says to contact delivery support”
- “Trying to get paid”
Cards Question:
- “Gruhub card”
- “Card issue”
- “Giftcardto use”
Staff Question:
- “, customer service”
- “Lousy service”
- “Driver rude”
Return/ Replace Question:
- “Need to change address for delivery”
- “Change address”
- “I signed up to be a driver passed my background check yet have not heard anything back in return and it's been over a month can someone please explain what's going on and why I have not been contacted”
Other Question:
- “On boarding havent received any orders”
- “Banking issues”
- “Driver support”
About
Delivery Service, Customer Care, Vehicle Driver
Coupon, Website, Account
Pros: Ease of website use, Idea of the service, Totally dissatisfied, There are no pros, Grubhub ok when it works
Cons: Poor customer service, Very poor customer service, Worst customer service, Unreliable, Lateness of service
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GrubHub is a service intended to help customers find and order food from wherever they are. To order food with the help of GrubHub, one just need to type in an address. Afterwards GrubHub will tell a user the restaurants that deliver to local. It also will show pickup restaurants near and their options. Within GrubHub it is possible to search by cuisine, restaurant name as well as menu item. GrubHub will filter results accordingly. After finding what a person wants, he or she can place an order online or by phone, which is free of charge. GrubHub also gives its users access to reviews, special deals and coupons. 24/7 customer service team of the company works to track each order and to insure everyone gets food delivery.
Grubhub is ranked 74 out of 342 in Food Delivery category
USA
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