Skip to content

Grubhub Customer Service Contacts

How to Reach a Person at Grubhub

Verified Contact Information

Toll-Free Number:

  • 1-877-585-7878
Call customer service
Send Message

Customer Service:

  • 1-844-478-2249
    Corporate
  • 1-833-723-0583
    Grubhub Corporate Gift Card
  • 1-877-585-1085
  • 1-877-805-5081

Grubhub Emails:

Accounting/ Billing
Corporate Account Inquiries
Customer Service
Android App, Community Relations, Corporate, Government Relations, Grubhub Corporate Gift Card
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails, Press Inquiries
help_me@grubhub.com

Grubhub Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Grubhub Phone Number
1 (877) 585-7878
Average Hold Time
00:01:45
Average Calls duration
5 minutes
Most Popular Grubhub Email Address
help_me@grubhub.com
Grubhub Live Agent Availability
30% of callers successfully reach a real person
Issue Resolution Rate
Low (22% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to contact GrubHub Customer Service?

Most Popular Number:

(877) 585-7878
Total calls: 31 345 Issues resolved: 1 721 Last call: Apr 13, 2026

The customer support and driver support portals do not provide the GrubHub phone numbers that you can call directly to talk to a customer service representative. However, GrubHub Tweets mention a different customer care number for consumers, which is 877-585-1085.
The restaurants' portal provides the following GrubHub phone number that restaurant owners can call to enroll their business in the food delivery platform: 877-805-5081.

The corporate "Contact Us" page provides an account and order queries phone number: 844-478-2249. An additional GrubHub customer service number is provided on their Facebook page: 877-585-7878.

GrubHub has various social media pages that you can reach out through, including Facebook, Twitter, and Instagram. Their representatives are highly engaged on the dedicated GrubHub customer support Twitter page. Here, you can either bring up your issue publicly by tweeting @Grubhub_Care or privately by sending a direct message.

PissedConsumer Club

Contact Information

Grubhub Website:

Grubhub Help Center:

Corporate Office Address:

Grubhub Holdings Inc.
111 W. Washington St.
Chicago, Illinois 60602
United States

Other Info (opening hours):

Mailing Address:

Attn: Privacy Team

5 Bryant Park, 15th Fl.

New York, NY 10018

More contact details

Summary of Grubhub Customer Service Calls

34.7K TOTAL
CALLS
05:17 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Grubhub?

Account Question:

  • “I can't login”
  • “I’m trying to become a driver and I can’t log in”
  • “Account”

Shipping and Delivery Question:

  • “Bad delivery”
  • “My order never arrived twice today”
  • “Meal was never delivered”

Request for Information Question:

  • “Driver help”
  • “Question about stats”
  • “Help on App”

Product/ Service Question:

  • “Error message on instant cashout”
  • “Bad food”
  • “Food did not arrive as stated”

Payments and Charges Question:

  • “I was charged and restaurant Epic Burger did not get my order. Second time this week. I want mybmoney back today”
  • “I was charged twice for same delivery”
  • “Can never use my debit card”

Activation/ Cancellation Question:

  • “Reactivate”
  • “Driver canceled and didn’t pick up order! Never got food!!!!!”
  • I want to cancel trial and membership

Website/ Application Question:

  • “Application”
  • “What’s the hold I on my application”
  • “My application is holding up why the reason”

Return/ Replace Question:

  • “Region change”
  • “Change my region to deliver back to Texas Fort Worth, Texas, where I actually live”
  • “Need to change my vehicle information”

Refund Question:

  • “Refund”
  • “I need a refund for items that did not come with my delivery”
  • “Refund for items not received in order”

Employment Question:

  • “For that form 1099”
  • “1099 k”
  • “I need a last date of employment letter for my rental office”

Cards Question:

  • “My money was taken off my card I want that money back on my card”
  • “I cashed out to the wrong card. How can I change it?”
  • “My gift card is not working”

Staff Question:

  • “Trying to dial customer service”
  • “Poor service”
  • “*** customer SI service”

Other Question:

  • “To complete order”
  • “On boarding for a driver”
  • “Trying to register as a merchant”

Compare Grubhub Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Grubhub? What happened? What can we help you with?
Submit review Don't show this popup