Contact Grubhub Customer Service
Grubhub Phone Numbers and Emails
Toll-Free Number:
-
(877) 585-7878
Customer Service:
-
(844) 478-2249Corporate
-
(833) 723-0583Grubhub Corporate Gift Card
Grubhub Emails:
How to contact GrubHub Customer Service?
Most Popular Number:
| Total calls: 28 534 | Issues resolved: 1 481 | Last call: Jan 24, 2025 |
Grubhub Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Grubhub Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Grubhub is 8775857878. 98% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Grubhub may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Grubhub Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Grubhub is 8775857878. 98% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Grubhub may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Grubhub mainly because of account, request for information, shipping and delivery.
38% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Grubhub is help_me@grubhub.com. 77% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Grubhub Website:
Grubhub Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attn: Privacy Team
5 Bryant Park, 15th Fl.
New York, NY 10018
Grubhub Customer Service Reviews
You pay for memberships and to find out only certain restaraunts with GH+ can be delivered without fees? Why not all? Do I need to call Uber eats to get delivery from your fav restaraunts?
How Good is Grubhub's Customer Service?
Summary of Grubhub Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Grubhub?
Account Question:
- “My account”
- “Problems with account”
- “Account help”
Shipping and Delivery Question:
- “I haven't received order”
- “I didn't receive my last week pay yet”
- “I received the wrong order”
Request for Information Question:
- “Need help”
- “Support”
- “Can't do id verification”
Product/ Service Question:
- “Food not delivered”
- “Hair in my food. Want refund.”
- “Missing food”
Payments and Charges Question:
- “Direct deposit”
- “Dispute charges”
- “Pending transaction”
Website/ Application Question:
- “App not working.”
- “App problems”
- “Application problems on your app”
Activation/ Cancellation Question:
- “To reactivate my account”
- “I want to cancel my GrubHub Plus membership”
- “Cancel subscription”
Return/ Replace Question:
- “Change regin”
- “Change city”
- “My order was incorrect”
Refund Question:
- “Refund”
- “Refund was not issued”
- “Refund needed”
Employment Question:
- “To Get 1099- form”
- “To get 1099-form”
- “Job opportunity”
Cards Question:
- “I sent a copy of my temporary license which is a paper copy until my physical card comes in the mail and my acct was suspended .Georgia only gives paper copies for temporary use”
- “I wanted to use my gift card but the app wouldn’t let me at check out”
- “Driver card”
Staff Question:
- “Rude customer service rep”
- “Did not use your service”
- “Customer service”
Other Question:
- “Pay issue”
- “Never recieved order, driver hung up on me”
- “Cambio”
Compare Grubhub Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
