Contact Grubhub Customer Service
Grubhub Phone Numbers and Emails
How to contact GrubHub?
Most Popular Number:
|Total calls: 24 875||Issues resolved: 1 310||Last call: Dec 10, 2023|
How Can I Contact GrubHub Customer Service Via Phone?
The customer support and driver support portals do not provide the GrubHub phone numbers that you can call directly to talk to a customer service representative. However, GrubHub Tweets mention this driver care team number 866-834-3963 and a different customer care number for consumers, which is 877-585-1085.
The restaurants' portal provides the following GrubHub phone number that restaurant owners can call to enroll their business in the food delivery platform: 877-805-5081.
The corporate "Contact Us" page provides an account and order queries phone number: 844-478-2249. An additional GrubHub customer service number is provided on their Facebook page: 877-585-7878.
How Can I Contact GrubHub Customer Service Via Social Networks?
GrubHub has various social media pages that you can reach out through, including Facebook, Twitter, and Instagram. Their representatives are highly engaged on the dedicated GrubHub customer support Twitter page. Here, you can either bring up your issue publicly by tweeting @Grubhub_Care or privately by sending a direct message.
Grubhub Help Center:
Corporate Office Address:
Other Info (opening hours):
1 Federal Street,
1601 Cherry St,
5 Bryant Park,
New York 10018
How Good is Grubhub's Customer Service?
I thought they reacted quickly and appropriately
did not resolve issue
Complaint was not resolved
This is our first time with grub hub and I was actually surprised that a 25% $11.91 tip was added without my authorization. I paid the driver cash when he delivered. The customer service representative refunded us without an issue. She was very good and we appreciate the refund. Thank you
She was very nice but hard to understand!
Summary of Grubhub Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Grubhub?
- “Driver help logging in Grubhub app”
- “Cant log in im a driver”
Shipping and Delivery Question:
- “Did not receive food, delivered to wrong location”
- “Missing item from my order”
- “Wrong address”
Request for Information Question:
- “Questions on what's taking so long ?”
- “Requested change of region”
- “Check the status on my payment”
Product/ Service Question:
- “Missing food”
- “Wrong food”
- “I work for Wendy's in Salem, Oregon. And.One of your drivers was very rude and tried to run me over with his car.”
Payments and Charges Question:
- “Being charged for Grubhub plus”
- “Direct deposit”
Website/ Application Question:
- “My application”
- “It won't let me finish my application check background”
- “Application problem”
Activation/ Cancellation Question:
- “Re activate my account”
- “Need to cancel order”
- “Regarding cancel of order”
- “Refund money cancel membership”
- “Never got my refund”
- “Job opportunity”
- “I am available in the job, but they not send any deliveries for me”
- “My card is on temporary hold and I wanna know why”
- “Gift card”
- “My bank card says unavailable”
Return/ Replace Question:
- “Change my delivery zone”
- “Want to change my location to do delivery”
- “To change my zip code”
- “Service sucks”
- “I havw a order”
- “Payout issues”
- “Pick up order”
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GrubHub is a service intended to help customers find and order food from wherever they are. To order food with the help of GrubHub, one just need to type in an address. Afterwards GrubHub will tell a user the restaurants that deliver to local. It also will show pickup restaurants near and their options. Within GrubHub it is possible to search by cuisine, restaurant name as well as menu item. GrubHub will filter results accordingly. After finding what a person wants, he or she can place an order online or by phone, which is free of charge. GrubHub also gives its users access to reviews, special deals and coupons. 24/7 customer service team of the company works to track each order and to insure everyone gets food delivery.
Grubhub is ranked 80 out of 348 in Food Delivery category