Grubhub Contact Information

Toll-Free Number:

  • (877) 585-7878

Customer Service:

  • (877) 585-7878
  • (877) 585-1085

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Grubhub
111 W Washington St Ste 2100
Chicago, Illinois 60602-2783
United States

Other Info:

help_me@grubhub.com

Social Networks:

Summary of Grubhub Customer Service Calls

107 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
05:24 AVG CALL DURATION
25% ISSUES RESOLVED

Customers Contact Grubhub to Ask about:

Website/ Application:

  • “Issues with application”
  • “I need help completing an application”

Shipping and Delivery:

  • “Order wasn’t delivered”
  • “Delivery”
  • “Wrong order”

Account:

  • “Account”
  • “To change bank account”
  • “I dont have access to scheduled blocks and it says my account is under review”

Payments and Charges:

  • “Payment”
  • “Coupon code”
  • “Fraudulent charges”

Request for Information:

  • “Driver question”
  • “Question about how I pay for food if I’m a driver”
  • “Concern”

Activation/ Cancellation:

  • “Cancel an order”
  • “You canceled my order”

Refund:

  • “Grubhub allowed me to order from a restaurant that’s still under construction I need a refund ASAP!”
  • “Refund”

Cards:

  • “Stolen card”

Staff:

  • “Informatioany service in southern delaware beach arean”

Product/ Service:

  • “Tablet is broken”

Employment:

  • “Employment”

Other:

  • “Apply to drive in another city”
  • “Need to change my adress”
  • “Food never came”

Grubhub Rating Stats

1.4 out of 5 stars
based on 725 reviews
See all 1133 reviews reviews

Rating stats

  1. 510 reviews
  2. 149 reviews
  3. 44 reviews
  4. 14 reviews
  5. 8 reviews

Rating trend

About Grubhub

Top 5 Grubhub Products

Website, Coupon, Account, Mobile Application, Menu

Top 5 Likes about Grubhub

Ease of website use, Idea of the service, Website, I liked the idea of grubhub, Food is excellent

Top 5 Dislikes about Grubhub

Poor customer service, Lack of correcting issues, Worst customer service, Lateness of service, Delivery time

Top 5 Related Companies

Seamless, Eat24, Diningin, MenuPages, Allmenus

Summary

GrubHub is a service intended to help customers find and order food from wherever they are. To order food with the help of GrubHub, one just need to type in an address. Afterwards GrubHub will tell a user the restaurants that deliver to local. It also will show pickup restaurants near and their options. Within GrubHub it is possible to search by cuisine, restaurant name as well as menu item. GrubHub will filter results accordingly. After finding what a person wants, he or she can place an order online or by phone, which is free of charge. GrubHub also gives its users access to reviews, special deals and coupons. 24/7 customer service team of the company works to track each order and to insure everyone gets food delivery.

Grubhub reviews and complaints

Grubhub is ranked 55 out of 322 in Food Delivery category

Area Served

USA

Payment Methods

MasterCardVISAAmerican ExpressDiscover

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Grubhub Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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