Contact Grubhub Customer Service
Grubhub Phone Numbers and Emails
Toll-Free Number:
-
(877) 585-7878
Customer Service:
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(844) 478-2249Corporate
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(833) 723-0583Grubhub Corporate Gift Card
Grubhub Emails:
How to contact GrubHub Customer Service?
Most Popular Number:
| Total calls: 29 440 | Issues resolved: 1 544 | Last call: May 16, 2025 |
Grubhub Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Grubhub Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Grubhub is 8775857878. 97% of consumers used this number to address their issues and concerns. Meanwhile, 81% of users reported contacting a real person successfully by dialing the phone number 8444782249.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Grubhub may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Grubhub Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Grubhub is 8775857878. 97% of consumers used this number to address their issues and concerns. Meanwhile, 81% of users reported contacting a real person successfully by dialing the phone number 8444782249.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Grubhub may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Grubhub mainly because of account, request for information, shipping and delivery.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Grubhub is help_me@grubhub.com. 76% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Grubhub Website:
Grubhub Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attn: Privacy Team
5 Bryant Park, 15th Fl.
New York, NY 10018
Grubhub Customer Service Reviews
I won't order from there again, It was my first time I was in the hospital placed one order although two orders I was indecisive about processed and I could only get refunded 5 on a cancelation so I kept both orders to be delivered to my room, got a picture of my orders setting outside one of the hospital doors staff members went to all the doors never saw my order never got to eat that night before surgery...since I did not setup an account I was told I couldn't have a refund almost 50 food and tip and got nothing!
The service is so intrested.The service is so intrested.The service is so intrested.The service is so intrested.The service is so intrested.The service is so intrested.The service is so intrested.The service is so intrested.The service is so intrested.The service is so intrested.The service is so intrested.
How Good is Grubhub's Customer Service?
Summary of Grubhub Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Grubhub?
Account Question:
- “My account”
- “Can’t login to account”
- “Can't log into driver app keeps saying my # is associated with another account”
Shipping and Delivery Question:
- “Orders not coming through”
- “Switch to e bike delivery”
- “Wrong order”
Request for Information Question:
- “Verification cod is not send”
- “About my account”
- “Need to speak to someone about my account”
Product/ Service Question:
- “Wrong food was delivered”
- “Stolen food”
- “The driver put the food in a wrong location”
Payments and Charges Question:
- “Fraud”
- “Overcharging”
- “Charges on my card.”
Activation/ Cancellation Question:
- “Order cancelled”
- “Cancelled my order after 45 minute wait”
- “Cancel order”
Website/ Application Question:
- “I need to finish my application and for some reason it puts me on the waitlist and won't let me complete”
- “Trying to make sure that my application is fully completed”
- “Application status”
Return/ Replace Question:
- “Change city”
- “Changing region”
- “Marketplace changing”
Refund Question:
- “Full refund not five dollars”
- “Refund”
- “Need refunds never got my food”
Employment Question:
- “Some pay is not becoming available”
- “W2 for 2023”
- “Job opportunity”
Cards Question:
- “My daughter checked before getting this gift card for me and it said that GrubHub comes out here but it's not connecting”
- “Regarding my grabhub gear and driver card delivery”
- “Someone using my card”
Staff Question:
- “Chg.$10,81 for services not rendered”
- “Poor service”
- “Is a restaurant that would like to join services”
Other Question:
- “Pisssssss”
- “Driver”
- “Allergic reaction”
Compare Grubhub Customer Service To
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