Not resolved
0 comments

Two hours after ordering food tried contacting the company by phone, chat and email with no response.Finally called the restaurant directly and they told us they had cancelled the order with GrubHub over an hour prior since they didn't have a few items we had ordered.

They were shocked GrubHub and not contacted us as they said they would do. GrubHub still charged our credit card! What a mess, and no dinner. Two hours after ordering food tried contacting the company by phone, chat and email with no response.

Finally called the restaurant directly and they told us they had cancelled the order with GrubHub over an hour prior since they didn't have a few items we had ordered. They were shocked GrubHub and not contacted us as they said they would do.

GrubHub still charged our credit card!What a mess, and no dinner.

Review about: Grubhub Customer Care.

Reason of review: Order processing issue.

Had an Experience with Grubhub?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like