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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money

Food delivery is important and should be delivered on time, with an intact order. With Grubhub, you're dealing with an additional layer of bureaucracy.

I used Grubhub for work, 7 times, and it failed 3 times. As a Grubhub user you have to coordinate any food that was missing or mishap orders. Grubhub says they'll do it, but has never done a job or represent the needs of the consumer. Just find the restaurant you want to order from and call direct.

Simple. If the order is incorrect upon delivery you have a direct person to talk with, that can arrange immediate needs since you are the customer. Grubhub is not the customer from the restaurants point of view. This Grubhub model is a tragic mess - avoid it as much as possible.

If you do use it, then use it for personal use, because if you use the the service for work, you'll look like an *** to your co-workers and management. Gruhub is a horrible service to consumers.

Review about: Grubhub Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Grubhubs inability to immedialty resolve incorrect food orders.

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