Product: Grubhub Customer Care Clear all filters (0 of 74 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:

I recently ordered on Grubhub from Bon Glaze. My order was 5 donuts and one hot chocolate. The driver came on time and told me that unfortunately they were out of one of the donuts I ordered and so I would be refunded. It has been more than a week and yet I have...
Read more
2.1
Product
Grubhub Customer Care
I liked
  • Food
I didn't like
  • No accountability
#994514
Reply to reviews
i've tried to order from GH a few times and only once has been successful.The list restaurants that don't service your area (i live in LA proper) or have closed. I've wasted so much time trying to order food from this *** site that I could've just made it myself....
Read more
Product
Grubhub Customer Care
#988995
Reply to reviews
The customer service team is horrible. I had 5 minutes left to end my blocks and I send me an order then I called them to re assign to another driver then they said that will count against to me as rejection and I was tried to explain to them that I have only 5 minutes...
Read more
Anonymous
Anonymous

the driver care service is more than awful, calling terrible is a nice work for them, my first day working with them, they send me an order to deliver 6 large pizza, i don't h...

Anonymous
Anonymous

I tried the service once and thought it was terrible. It would have been faster to go to the restaurant myself and get it. Don't bother calling customer service, your better o...

1.0
Product
Grubhub Customer Care
#981300
Reply to reviews
Grubhub - Customer Care Review
Grubhub - Customer Care Review
My bank account was charged however, so I called grubhub customer service, assuming it'd be an easy fix. I was on hold for TWO HOURS. Once I finally spoke to someone, she told me it was a problem with their system and it happened to several customers and she...
Read more
1.0
Product
Grubhub Customer Care
#974266
Reply to reviews
I've been ordering through GrubHub for a few years now. Ordered today, just a 28oz Arctic Cherry Gatorade and a Veggie burger from a restaurant I've ordered from before. I receive a 20oz Fruit Punch Gatorade and a Cheeseburger, which I can't eat because I'm vegetarian....
Read more
2.5
Product
Grubhub Customer Care
I didn't like
  • Grub hub did not refund me
  • Not getting my order
  • Customer service experience
#966472
Reply to reviews
Show

Grubhub Customer Care Review

3 hour wait!! Horrible customer service . Missing item . Horrible horrible !!
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Grubhub Customer Care
#964122
Reply to reviews
I have been contacted your company by calling the customer service and pulling up the restaurant information and one of the representative said" it never require to make a update on the online menu, somehow my email was successfully sent also got a confirmation email...
Read more
1.0
Product
Grubhub Customer Care
#959932
Reply to reviews
Grubhub sent me numerous advertisements that if I placed an order I would get 25% off a future order. They were supposed to send me a code and never did. I contacted customer service twice about it and provided the emails they'd sent as they claimed not to know about...
Read more
Product
Grubhub Customer Care
#957924
Reply to reviews
I contacted grubhub to recyify the situation and to deal with their clients (restaurants) poor service deluvery issues. Grub hub rep Anita contacted me to tell me the restaurants options to me were to wait or get refunded. Are you serious? When do you let the client...
Read more
Anonymous
Anonymous

Lmao...Seamless and grubhub are the same company. Get off your lazy a$$ and get your own food if precious can't wait for it.

1.0
Product
Grubhub Customer Care
#956169
Reply to reviews
Tried to use Grubhub, and I thought everything would be ok. They called me after I placed my order and started to ask me questions about my political ideology. "Are you 'tolerant?" was the first question. "Well, yes," I answered. "Do you believe that the best candidate...
Read more
Product
Grubhub Customer Care
I didn't like
  • Fascism
#953856
Reply to reviews