Product: Grubhub Customer Care Clear all filters (0 of 74 reviews match)
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" I was ok with this happening a few times but at this point it's been like 10 times! I thought once they partnered with yelp it would get better so I gave them another chance but nope, it's somehow gotten even WORSE now. Very dissapointed because I used to be a huge GrubHub...
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Anonymous
Customer Service Agent

We need to ask for the phone number because NOT ALWAYS appears on file. And yes, it is very frustrating too when it does not appear any account under that number because we ha...

1.0
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Grubhub Customer Care
#1304511
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Grubhub - Horrible experience!

The slowest experience and poor customer service when you call. After 90 minuets I ended up canceling my order. Won’t be ordering through here again!
1.0
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Grubhub Customer Care
#1259946
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Grubhub - Worst place to order from

This company's delivery system has no respect for people. You better order from another platform or go to the restaurant directly. You would never imagine how this company works. It's unbelievable the lack of customer service associated with them. Never, ever order from this place. It's a disgrace to have a business dealing with this company. I would not even refer them to my worst ennemy. {{REDACTED}}
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Grubhub Customer Care
#1259368
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I placed an order in April 2018 through Grubhub.com from the local Boston Market Resturant. The food was healthy and tasty. After numerous attempts to place additional orders, the website stated Resturant. doesn't deliver to my address. Today after 3 hours , I...
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2.6
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Grubhub Customer Care
#1257312
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Placed a order a 6:45 email told me food be at my home by 7:35 never made it placed call to Grubhub told me they can not get intouch with driver told me my food should get to me in 15 mins never showed up so called back to Grubhub places on hold for atlest 35mins...
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Grubhub Customer Care
#1247015
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Finsally on 3-way call he spoke very rudely & ignorant to me while GrubHub could not control him. I say cancel. Five min. later he buzzed anyway. I opened door while he walking away!? I say give it. He makes me reach; swings bag of 4 cans of soda at my head!!!...
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Grubhub Customer Care
#1242095
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I ordered a meal from Applebee’s through Grubhub at sometime around 9pm. The order came to $57.30. I did get my food. However, when trying to use my card later that night it got declined which was odd because I had just put a little under $200 in my bank account . The...
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2.0
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Grubhub Customer Care
#1240739
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I tried to place 4 separate orders. All were canceled by the company. Trouble is the last one they never told me it was canceled. It showed progress, and after an hour I contacted them. It took another half hour for them to tell me the restaurant must be closed. If...
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Grubhub Customer Care
#1234201
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Order # 06940394-2581818 placed at 11:39 today and after two calls to the restaurant (12:53 pm) and (1:24 pm), I chatted with Grubhub customer service. The first rep (Billie) told me they sent a driver to pick up my food (which was almost 2 hours old at that point) but...
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Anonymous
Nat

Very bad customer servuce

Anonymous
Bianca Jean McDonald

The restaurant had their own receipt when the food was delivered. There was a discrepancy in prices. One dish was $2.50 more on Grub Hub than the restaurant receipt, the other...

1.5
Product
Grubhub Customer Care
#1232969
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Customer service is really poor. They cancelled my order without notifying me because they could not find a driver and I was waiting for my food. When the delivery time passed, I called them and they sent me an email that the order was cancelled. Really bad service. I...
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1.2
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Grubhub Customer Care
#1226138
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