Product: Grubhub Delivery Service Clear all filters (316 of 316 reviews match)
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They say they haven't been able to get a GrubHub driver so they couldn't deliver. Call GrubHub, they say they're assigning a driver now. 20 minutes later they call again to say actually they still don't have a driver. The restaurant now wants me to cancel the order...
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Grubhub Delivery Service
#1281226
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Grubhub - Food left on porch no call, no doorbell
The driver left the food on my side door porch. I found it two days later. Ants and rodents have been eating it for days. This is unacceptable and inexcusable. This is the second issue I’ve had with grub hub. I deleted the app and will never order from them again!!!.
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1.0
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Grubhub Delivery Service
#1277253
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So for all of you who use Grubhub...STOP! I've been ordering from them for years. Tonight I placed an order and they delivered it to the wrong address. I spent 30 F'ng minutes on the phone with them and I was told how to use the app. THEY DID NOT TRY TO MAKE ME WHOLE...
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1.0
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Grubhub Delivery Service
#1258468
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Ordered food from Eats American Grill and was quoted a delivery time of 50 minutes. Paid for the order, delivery charge and tip. Checked the app for delivery update and the time changed to 2 hour wait! I called the restaurant and they contacted the driver who said they...
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Anonymous
Ted

Since you were capable the reason for not doing your own pickup in the first place was ... ?

1.2
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Grubhub Delivery Service
#1238432
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Makes it especially painful when you're trying to resolve a problem with the food that just arrived. They also purposefully hamstring themselves, requiring that their customer service contact the restaurant, putting you on hold, whenever there is a problem! I just...
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1.8
Product
Grubhub Delivery Service
I didn't like
  • Customer service
  • Poor customer service policies
  • Lack of responsibility for problem orders
#1238360
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I will never use Grubhub again. Ordered wings from BW3 last night, waited almost 2 hours and eventually had to go pick up the order myself...after leaving a six dollar tip for a non-exisisting driver and some cold chicken. It gets better (or worse actually). The...
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1.0
Product
Grubhub Delivery Service
#1238167
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This is a story of a food delivery company with no drivers to deliver the food! That’s like saying you’re a grocery store but you don’t have any groceries to sell, or a hospital with no doctors or nurses! This company has some serious operational issues and very poor...
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1.0
Product
Grubhub Delivery Service
#1237199
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She grunted, walked over, basically tossed me the small bag of food..never even looked at me, and just kept walking. She muttered something about being lost? Bullshit. The food was freezing cold, and my husband and I vowed NEVER to use Grub Hub again. We have NEVER...
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1.0
Product
Grubhub Delivery Service
I didn't like
  • Delivery time was ridiculous-delivery person unbelievably rude
#1236613
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Grubhub - Never got my order

I order my food at 7pm and I called the restaurant at 8:05 they told me it was made 40 mins ago. I contact Grubhub through chat they took forever to reply and told me there was no assign driver . They wanted for me to wait another 59 mins so they can remake my order
1.0
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Product
Grubhub Delivery Service
#1234982
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I am not into completely dry food. Grub hub contacted Red Robin and they said they would issue 5$ credit. This order cost 27$ and I can't even eat it. To top it all off, they refuse to bring cheese and dressing to try and make it right. I am completely done with Red...
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2.1
Product
Grubhub Delivery Service
#1233060
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