Product: Grubhub Delivery Service Clear all filters (0 of 483 reviews match)
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Grubhub - Worst first experience either a restaurant retailer!

Got half the food we ordered and was told we would have to order again to receive what we knew was waiting on us at restaurant. Never again! Service sucks!
1.0
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Grubhub Delivery Service
#1418034
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I decided to order from grubhub thinking I would be able to eat soon, but instead my order never showed up. I had to call customer service twice to cancel my order. The first time I was told she had spoken with the delivery person and said she was 5 minutes away from...
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Anonymous
Anonymous

I used to put on a crock pot of chili, spaghetti or any other number of things before leaving for work in the morning - it was ready and waiting when I got home at 5:30. Super...

1.0
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Grubhub Delivery Service
#1412098
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Grubhub - Worst service I have ever seen

I placed an order at 6:15 pm. The app said delivery time at 7:30-7:45. Checked the app for update at 7:30. Still said 7:30-7:45 delivery. Got an email at 7:35. GH canceled my order with no explanation at all. Called GH and waited for 10 mins for no explanation. Totally worthless service!
1.0
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Grubhub Delivery Service
#1410398
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After my order was 10 minutes late, i checked the tracking to find they had already delivered my food. Problem was, I was sat next to my front door watching tv and heard No one even attempt to knock or ring the bell. No cars pulled up, no footsteps on the porch,...
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Grubhub Delivery Service
#1408522
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Grubhub - Grub hub sucks

Grub Hub sucks Ordered at 715. Supposed to come at 8 By 830 called restaurant— said food was ready but no driver—called customer service— they said they would send a delivery car— 9 pm chatted with customer service— said they would send a delivery car By 920 and no food— cancelled order Will NEVER order from grub hub again
1.0
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Grubhub Delivery Service
#1402191
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Just to let folks be aware that sometimes, you may not get the food.. Like this time, my order somehow showed delivered in tracker , but I never received it..and when I contacted the customer care, they mentioned that they will refund the price instead.... On being...
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Grubhub Delivery Service
#1397831
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Grubhub - The problems with this company are deep-rooted...

The first order I placed from GrubHub arrived 3 hours late. Customer Support was pathetic and couldn’t provide answers or results. But despite all this, I gave them the benefit of the doubt... which I immediately regretted, because the second order was 2 hours late. Never gonna order from this company again.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Grubhub Delivery Service
#1397315
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I found out Grubhub contracts out it delivery drivers. Often they are late or refuse service For example the last 3 Grubhub orders in a row I placed needed to cancelled because no drivers were available or refused delivery The last 20 drivers (according to Grubhub...
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Anonymous
GH driver

WE, delivery driver, can see your tip and address location prior your order. 20-25% doesn't mean anything if your total food bill is 10 dollars. this is why I reject 2-3 dolla...

Anonymous
Anon

Leave a decent tip and they might accept the order.. ***

3.0
Product
Grubhub Delivery Service
#1396527
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the first mess up was they gave my food to someone else not even close to my address. 2nd time they marked my food as delivered but never was and driver was unreachable. well 3rd time was today, I ordered food after 1.5hrs of waiting I called the restaurant to see if...
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Grubhub Delivery Service
#1395673
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Grubhub - Grub hub sucks ***

You suck Phone number *** holes been trying to get food for tweenty min Dont waste my time
Product
Grubhub Delivery Service
#1394636
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