Product: Grubhub Delivery Service Clear all filters (0 of 374 reviews match)
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Grubhub - Zero stars- ridiculous wait time

The last three times I have ordered grub hub I have had to call the restaurant about an hour after ordering to find out that the food was made about 20 minutes after I ordered. It took 2.5 hours each time for the food to be delivered and I was only given a 10.00 coupon off that can only be used on a 15 dollar minimum. Will never use this garbage company again
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Grubhub Delivery Service
#1363679
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The order came promptly that was the only good thing, the order was incomplete when we got it and when we called to get the rest of what we ordered all they said was they could refund what we didn’t get and it takes 10 days to receive refund so I was left with out my...
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1.3
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Grubhub Delivery Service
#1353441
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Grubhub charged me for my order, which was apparently blocked, never processed, and obviously never received, when I contacted customer service about it they said it might take up to five days, so I called them directly and the woman was not helpful at all but said she...
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Grubhub Delivery Service
#1344622
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I ordered for the first time thru grub hub waited the allotted time schedule delivery was for 4:35 pm the driver calls and says shes on her way 4:45 comes and nothin I message how to get here and no answer I call customer service they can’t get ahold of her so I...
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1.3
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Grubhub Delivery Service
#1342020
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Grubhub - Grub hub SUCKS

The lazy *** driver wouldn’t even bring my food to the proper location I had to reorder and spend more money and the customer service reps are idiots NEVER ORDERING AGAIN !!!!!!!!!!!
1.0
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Grubhub Delivery Service
#1341965
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Grubhub - Order Not Delivered

I had placed an order through GrubHub, waited for over 30 minutes past the designated delivery time. I finally looked at the status, and the delivery driver marked it as delivered, even though I never received it. I called customer service, but have not heard anything back. I'd definitely recommend using a different delivery service, as this is the worst experience I've had with food delivery.
1.4
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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Grubhub Delivery Service
#1341005
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Placed an order for taco bell at 8:52 everything went through fine. Said it should be here between 9:18 and 9:28. Waited till 10:15 before I called them the first time. They called the driver said it'd be another 15 20 mins. Ok I'll wait. Waited till 11:30 called back...
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1.9
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Grubhub Delivery Service
#1339573
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No food. Total ripoff. Worst experience in the world. Do not trust them.!!! Ordered food for my daughter in law for her birthday and they did not deliver, but charged me anyway. Cannot say how raped I felt. Pure *** Keep your money, do not all for this theft. Should...
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Grubhub Delivery Service
#1325982
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I work most weekends, so I would order food thru Grubhub. But every weekend for about 6 weeks straight Grubhub’s drivers either would show up 2+ hours late, or not at all. After so many complaints to Grubhub, they thought it would be nice of them to give me a $20...
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1.0
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Grubhub Delivery Service
I didn't like
  • Drivers either not showing up or arriving 2 hours late
#1307845
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Grubhub - No show

Our food was never delivered and we live 10 minutes away. When we called grub hub they said it had been delivered. The driver sent a cryptic message saying delivery delayed ???
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Grubhub Delivery Service
#1307143
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