Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time

I ordered food the delivery driver gave my boyfriend the wrong order. So I called him immediately after- the driver does not answer.

I call grub hub spoke to Renee she called n was to have the driver come back n drop off correct food now it's 30 minutes later! Also saying I would get $15 off my next order. Then I call because they call me n I miss their call n I ask Verona how am I getting the $15 off.. She says there is nothing in their about that that she will give me $10 off--- 36 hours later their is still no email about that!

Fricken hate their service!!! This is my second time using them and it is a disaster - not only did they mess up my order where we had to wait a extra 30 minutes but two customer service representatives lied about compensating me back for this horrible service on their side!!!!

Product or Service Mentioned: Grubhub Delivery Service.

Reason of review: Pricing issue.

Company wrote 0 private or public responses to the review from Jan 03, 2016.
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