Product: Grubhub Vehicle Driver Clear all filters (0 of 26 reviews match)
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But not Grubhub drivers. Simple questions like did you pass the pool yet? What color car are you in? Are you in my complex (my apt complex looks very different than the one next to it)? My goal is to make it easy for them and get my food while there is still a chance...
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h.kitchener
h.kitchener

First of all, remember you are in Detroit---a failed city no longer recognizable as anything that even remotely works well. Secondly, time to either start eating at a restaura...

Product
Grubhub Vehicle Driver
#1303301
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Just today when I ordered I had to ask the guy to come to the front desk in the lobby because he texts me " Grubhub outside" I say ok can you meet me at the front desk. No response had to call and only when he thought I worked at the front desk did he come in. I...
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2.8
Product
Grubhub Vehicle Driver
I liked
  • Food is excellent
I didn't like
  • Behavior and practice of the delivery drivers
#1254111
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1) Drivers have no control over how long it takes for the restaurants to make the food. 2) Drivers can see whether or not you tipped before they accept the offer. No tip offers are more often than not rejected by the drivers. OR if the tip is low like $1-$2 they make...
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Anonymous
Pissed off Driver

Exactly! We are not employees! If you think we work for community service you are wrong! I am done with delivering all the way across town to you for anything under a $3 tip. ...

Product
Grubhub Vehicle Driver
#1232158
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Placed order.... Driver could not deliver no reason why guess your drivers should be able to use gps? Text my order should arrive between 6:20-6:30 he calls at 615 and then 617 i call back at 620 no answer i call customer service at 6:25 and i am told they tried to...
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1.0
Product
Grubhub Vehicle Driver
#1224729
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First, my expected delivery time was at 7:45, then 8:20, then 9:35, eventually it was confirmed that it was "delievered" even though I never got the food, I assume it was delievered to the wrong address and those thieves didn't mention it was the wrong address....
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2.9
Product
Grubhub Vehicle Driver
#1220665
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However, since GrubHub auto-confirms the order, we have to rush to produce your food. The driver may or may not stay, resulting in even longer wait times for you. - The food is ordered and prepared, and sits on my counter for up to an hour, with no driver assigned to...
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1.5
Product
Grubhub Vehicle Driver
I didn't like
  • How they handle their business
  • Inability to provide service expected
#1213622
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Noah was extremely unprofessional and told me more than once that I was wrong and I needed to check facts. He called me when he "arrived at my location" but I quickly realized he was not at the right address. For over two minutes this delivery person started raising...
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Anonymous
DC

There is no training... And I hope you reported him to Customer Service. Not all of us are like that and I would request to Grubhub that he never deliver to you again either.

Product
Grubhub Vehicle Driver
I liked
  • I liked the idea of grubhub
I didn't like
  • Very poor customer service
#1211332
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Grubhub - Terrible service

Placed order the driver goes to restaurant and leave without my order...I had to go to the restaurant to cancel the order...never will I use grub hub I'll stick to ubereats
1.0
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Product
Grubhub Vehicle Driver
#1210558
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i NEVER got my food, when i called grubhub customer support they spoke to the driver and this food stealing driver had the nerve to tell customer support she delivered the food, a blatant lie....also i never got a second text....so my conclusion is shes broke, living...
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Product
Grubhub Vehicle Driver
#1203254
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I own a food business and have a local driver or use Grubhub for online orders. They are consistently late, customers complain food is missing and today a driver gave a customers food away. He said she did not answer door. Grubhub told us food was delivered. Customer...
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1.0
Product
Grubhub Vehicle Driver
#1202415
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