Product: Grubhub Vehicle Driver Clear all filters (15 of 15 reviews match)
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Clearly GrubHub is a huge problem for them and they are losing money hand over fist because of this shady company. Grub Hub...said they would "figure out" (when I said we were just returning the food their driver wouldn't) "if they would were going to do anything for...
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1.0
Product
Grubhub Vehicle Driver
I didn't like
  • Scam
  • Unreliable
  • Worst customer service
#1182825
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Ordered a late lunch to be delivered to our office.While the food arrived on time, the delivery driver was incredibly rude! I had neglected to put our suite # on the order (there are just 2 companies on our floor) and Doona (the delivery driver) called me and I missed...
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Grubhub Vehicle Driver
#1180910
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So we called her again but this time her response was over the top "noooooooooooooo!" And of course she was asked why she her response sounded so rude and she suggested that we contact Grubhub because she's not giving us our food. Definitely lack good customer service.
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Grubhub Vehicle Driver
#1179717
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Grubhub - Refusing to sign in to enter a high rise

The driver refused to write his name and sign in and I registry book and became very argumentative and this has been happening now for a couple of weeks with most of the drivers they come here to this high rise building I am the security of the building I would like to get some assistance from a manager or somebody in authority over this
Product
Grubhub Vehicle Driver
#1177705
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I am a regular GrubHub customer. I get a call from the delivery driver who is huffing and puffing and being extremely rude. He states that he cannot find my address and continues sounding so exasperated. Long story short, my food did arrive however it was cold by the...
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1.5
Product
Grubhub Vehicle Driver
#1167218
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I called grubhub to complain, all they did was cancel the order, I didn't get my food and had a terrible experience with this driver. I wasted 40 minutes of my time on the phone with him and with grubhub administration and they didn't even offer anything to make up...
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1.0
Product
Grubhub Vehicle Driver
I liked
  • Deleting my account
I didn't like
  • Delivery time
  • Lies about refund and failure to fix problem
  • Order not being delivered
#1166973
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GrubHub driver thugs

A grubHub delivery driver threatened to damage the reputation of my restaurant On that same day, I started receiving annoying phonecalls from a blocked number which stopped after I contActed their managers at GB. They have not Been fired!
3.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Turnaround Time
Value for money
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Product
Grubhub Vehicle Driver
#1140706
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Grubhub - Pissed customer

Driver never got out of their car to bring my order then just took off with our order after I waited for an hour for the food. NEVER USE GRUBHUB AGAIN. Then they said they could reorder the food and we could go get it. Really that was the whole point I was getting it delivered. I WILL NEVER USE THEM AGAIN. DONT USE.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Grubhub Vehicle Driver
#1135392
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Grubhub driver

Grubhub does have alot of flaws with their system, if a order is wrong its the restaurants fault but other than that, the drivers gets dispatched a order that is late sometimes, thats why the food is cold. I've tried to correct the problem only to fail, it's higher up in the company thats to blame, the drivers are only going by the times
Product
Grubhub Vehicle Driver
#1125845
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Grubhub seems to think they're the only delivery service out there and that we, the customers, have to put up with this. We don't. And won't. blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah,...
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1.0
Product
Grubhub Vehicle Driver
I didn't like
  • Irresponsibility
#1109573
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