Product: Grubhub Vehicle Driver Clear all filters (22 of 22 reviews match)
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First, my expected delivery time was at 7:45, then 8:20, then 9:35, eventually it was confirmed that it was "delievered" even though I never got the food, I assume it was delievered to the wrong address and those thieves didn't mention it was the wrong address....
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2.9
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Grubhub Vehicle Driver
#1220665
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However, since GrubHub auto-confirms the order, we have to rush to produce your food. The driver may or may not stay, resulting in even longer wait times for you. - The food is ordered and prepared, and sits on my counter for up to an hour, with no driver assigned to...
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1.5
Product
Grubhub Vehicle Driver
I didn't like
  • How they handle their business
  • Inability to provide service expected
#1213622
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Noah was extremely unprofessional and told me more than once that I was wrong and I needed to check facts. He called me when he "arrived at my location" but I quickly realized he was not at the right address. For over two minutes this delivery person started raising...
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Anonymous
DC

There is no training... And I hope you reported him to Customer Service. Not all of us are like that and I would request to Grubhub that he never deliver to you again either.

Product
Grubhub Vehicle Driver
I liked
  • I liked the idea of grubhub
I didn't like
  • Very poor customer service
#1211332
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Grubhub - Terrible service

Placed order the driver goes to restaurant and leave without my order...I had to go to the restaurant to cancel the order...never will I use grub hub I'll stick to ubereats
1.0
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Product
Grubhub Vehicle Driver
#1210558
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i NEVER got my food, when i called grubhub customer support they spoke to the driver and this food stealing driver had the nerve to tell customer support she delivered the food, a blatant lie....also i never got a second text....so my conclusion is shes broke, living...
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Product
Grubhub Vehicle Driver
#1203254
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I own a food business and have a local driver or use Grubhub for online orders. They are consistently late, customers complain food is missing and today a driver gave a customers food away. He said she did not answer door. Grubhub told us food was delivered. Customer...
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1.0
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Grubhub Vehicle Driver
#1202415
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Last night I ordered sushi using grub hub delivery. It was my 3rd time. The first two were without concern. But last night was one of the stranger events I have encountered. About 40 minutes after ordering , I received a call from a female driver. , letting me know she...
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Product
Grubhub Vehicle Driver
#1201802
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Clearly GrubHub is a huge problem for them and they are losing money hand over fist because of this shady company. Grub Hub...said they would "figure out" (when I said we were just returning the food their driver wouldn't) "if they would were going to do anything for...
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1.0
Product
Grubhub Vehicle Driver
I didn't like
  • Unreliable
  • Worst customer service
  • Scam
#1182825
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Ordered a late lunch to be delivered to our office.While the food arrived on time, the delivery driver was incredibly rude! I had neglected to put our suite # on the order (there are just 2 companies on our floor) and Doona (the delivery driver) called me and I missed...
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Product
Grubhub Vehicle Driver
#1180910
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So we called her again but this time her response was over the top "noooooooooooooo!" And of course she was asked why she her response sounded so rude and she suggested that we contact Grubhub because she's not giving us our food. Definitely lack good customer service.
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Product
Grubhub Vehicle Driver
#1179717
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