Product: Grubhub Website Clear all filters (22 of 22 reviews match)
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I tried repeatedly this evening to place an order, but each time I( got a message that they couldn't "cook up" my page because something had gone wrong.When I called customer (no) service, they said, "Oh, reboot and clear your cookies, etc." Having done all that and it...
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2.2
Product
Grubhub Website
#1114841
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I went to get back to give them a second chance.I attempted to log in with social (facebook), it told me that I need to use email and password. So, I did that, but for some reason what I would normally use as my passwords, didn't work. I reset it. Good. No problem...
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1.0
Product
Grubhub Website
I liked
  • Idea
I didn't like
  • Reality
#999518
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I have been traveling for work the past few months.Delivery is sometimes the only option for me getting food when I'm working late in offices. In the areas I've been in I've tried using grub hub to find something other than Dominos. Every time I put any address in I...
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Anonymous
Anonymous

Hi! Grubhub only lists restaurants that have contracts written with them to be listed on the website. Not every restaurant will appear on the website.

Product
Grubhub Website
#950308
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Grubhub Website Review

#946277
Terrible infrastructure is clear from site errors to mishandled orders and "technical difficulties" arising from high traffic. Continually disappointing.
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Grubhub Website Review

#920083
2.2
Details
I can never get grubhub to ever work. Always says unproccessable payment or cannot send order or incomplete process. Dissapointment....makes me have to call regardless which defeats the purpose of this site.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Grubhub Website Review

#841012
Horrible website with inaccurate menus. What i ordered wasn't even offered by the restaurant and they charged my card anyway. *DO NOT USE THIS SITE* They suck!
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Grubhub Website Review

#756116
1.0
Details
Worst site. Never using again. Your food will never come. And you will be charged.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Reliability
Turnaround Time
Website
The new grub central is terrible.You have to hit the plus sign in order to see the full address and to see if there is a tip for our delivery drivers. The special order instruction section should be at the top by the information not at the bottom where it will and has...
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Product
Grubhub Website
#891717
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I tried to order through the site and the restaurant had to cancel because they didn't have a delivery driver. The customer service rep said that they should have call to inform me but big surprise they didn't. They are a terrible company and I would never recommend...
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1.0
Grubhub Holladay, Utah
Product
Grubhub Website
I didn't like
  • Errors
#820314
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Grubhub Ruined Our Night
Grubhub Ruined Our Night
Grubhub Ruined Our Night
I've never written a review before, but feel I owe it to my fellow hungry brothers and sisters. Grubhub is most incompetent service we've ever experienced, pretty much ever. A completely unorganized dispatch service with a very pretty website that we used for the first...
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Product
Grubhub Website
#803399
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grubhub takes 10-15% of commission from restaurants, plus phone order fee and credit card processing fee 3.5%. the phone order is meaning customers find a restaurant’s phone number & dialed directly from grubhub’s website to a restaurant, that cause grubhub taking an...
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1.0
Product
Grubhub Website
I didn't like
  • Commercial
#783347
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went to put my order through 30 minutes later the website just continuing to do nothing biggest waste of time.this is what happen when stoners invent apps because they are to burnt to dial a phone to order food and instead come out with this useless pos. i have never...
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Product
Grubhub Website
I didn't like
  • Your still in business
#739633
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Grubhub - Will never use again!
I ordered from a local pizza place at 8:12PM last night and it went thru saying that it would be there by 8:47-8:57. I have ordered from this restaurant before and they are usually 15 minutes early, but its get to be 9:10, I call the restaurant and there was a mixup...
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1.0
Product
Grubhub Website
I didn't like
  • Lack of correcting issues
  • No accountability
#691549
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So, I ordered some food last night at 8pm through GrubHub (First Time). I was looking forward to some mighty tasty Thai food and it said that the wait time was only 30 to 40 min. Ok, I thought, that's not to bad. So I wait and wait and wait. I'm sitting here confused...
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1.0
Product
Grubhub Website
I liked
  • Not applicable
I didn't like
  • Order did not get sent to the restaurant for over an hour
#691536
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