Product: Grubhub Website Clear all filters (26 of 26 reviews match)
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I know that restaurants hate having to use Grubhub because of their bloodsucking fees. And I hate having to pay these tacked on charges on top of tips. You'd have to be stupid not to just call the restaurants directly now. I hope that people stop using Grubhub and all...
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2.4
Product
Grubhub Website
I didn't like
  • How they handle their business
  • Delivery fees
#1206690
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I used the website and the app for several hours before I gave up.The customer service was repeatedly asking me to clear the cache, use different browsers and claimed the fault was either on my end or the end of the restaurant. after 9 attempts I gave up. Now as this...
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1.0
Product
Grubhub Website
#1194461
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so I go online to GrubHub - WRONG!! EVERY SINGLE RESTAURANT IN MY ZIP CODE said "not accepting orders at this time". So I find their number and call. I had to debate with the person on the phone that something was WRONG! Finally after she tried it herself and realized...
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2.6
Product
Grubhub Website
#1176182
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And it makes me wonder if grub hub gets a huge cut of these tips, along with the delivery fee? Change your site, Grubhub. I'm onto you. And when I complained, I got a code for $5 off my next order. In reality, it was MY FIVE BUCKS, not yours. I wrote the second I...
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Product
Grubhub Website
#1155513
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I tried repeatedly this evening to place an order, but each time I( got a message that they couldn't "cook up" my page because something had gone wrong.When I called customer (no) service, they said, "Oh, reboot and clear your cookies, etc." Having done all that and it...
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2.2
Product
Grubhub Website
#1114841
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I went to get back to give them a second chance.I attempted to log in with social (facebook), it told me that I need to use email and password. So, I did that, but for some reason what I would normally use as my passwords, didn't work. I reset it. Good. No problem...
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1.0
Product
Grubhub Website
I liked
  • Idea
I didn't like
  • Reality
#999518
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I have been traveling for work the past few months.Delivery is sometimes the only option for me getting food when I'm working late in offices. In the areas I've been in I've tried using grub hub to find something other than Dominos. Every time I put any address in I...
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Anonymous
Anonymous

Hi! Grubhub only lists restaurants that have contracts written with them to be listed on the website. Not every restaurant will appear on the website.

Product
Grubhub Website
#950308
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Grubhub Website Review

Terrible infrastructure is clear from site errors to mishandled orders and "technical difficulties" arising from high traffic. Continually disappointing.
Product
Grubhub Website
#946277
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Grubhub Website Review

I can never get grubhub to ever work. Always says unproccessable payment or cannot send order or incomplete process. Dissapointment....makes me have to call regardless which defeats the purpose of this site.
2.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Grubhub Website
#920083
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The new grub central is terrible.You have to hit the plus sign in order to see the full address and to see if there is a tip for our delivery drivers. The special order instruction section should be at the top by the information not at the bottom where it will and has...
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Product
Grubhub Website
#891717
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