Hello, my name is Olivia Wilson and I want to post a review of one of the restaurants that are listed.If I could, I would give this place 0 stars!
Me and a few of my coworkers ordered food from Thai Hana yesterday. My co-worker found a staple (yes, a staple), in her shrimp Pad Thai. Today, while finishing off my volcano and rainbow rolls, I found a hard piece of plastic that I bit down on and it cut the roof of my mouth. I called to inform (not complain) to the manager.
She started questioning me about pictures, receipts and if any of the food was left. I told her that I still had the sushi rolls, pictures of it, and the piece of plastic. But, that my co-worker didn't have any of that type of proof. She had the nerve to say that, essentially, she does not believe that my co-worker found a staple in her food because they box the food up while it's still in the kitchen.
Now, initially, I was not calling for a refund, I actually liked the food. I was calling to give a "heads-up" and to tell them to be more careful when they send food out. That was until she offended me by acting as if someone would lie about having a staple in their food for crying out loud!!! We eat out almost everyday.
The dish my co-worker had was only $8. It wasn't about that, it was about the principle!!! If I was any other type of person, I would've found a BS lawyer and filed a lawsuit! And, I let them know that.
I was refunded my money for the sushi rolls only.I will NEVER eat there again, and I will tell anyone who asks that they shouldn't either.
More Review Details
What I liked
- Not applicable
What I disliked
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Thai Hana Pad Thai
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "My daughter ordered $147 arrangement which consisted of $15 for additional fruit. What I got was no where near what was pictured, and additional fruit was not there. ..."
- "I had the same experience. They clearly offered the iTunes gift card as a gift-with-purchase, reneged, and now they're claiming, after the fact, that it was actually a "sweepstakes"...."
- "My first order from Schwans will be my last! I tried out their products not because of convenience but because it sounded interesting. I received a box of..."
- "I hear the same stories everyone else hears. Just sleep on it for 30 days it needs broke in. It's like a new pair of shoes it needs..."
- "Ordered 1x for Christmas present.Two came and probably won't fit a 32a cup.return for exchange and was billed again in April exchange not received.largest size 3x still not fitting .wear..."
- "On 12-24-2011, Mr. Rooter was called to address the issue of sewage backing up into the basement. "J" agreed with the previous plumber that a cleanout was necessary to accommodate..."
- "Harry and David has gone down hill and I will never order from them again. I recently d a box of "Royal Riviera Pears". These are NOT the Royal Riviera..."
- "THIS REVIEW HELPS YOU GET YOUR REFUND BACK!! WHEN YOU ARE IN THE SAME SITUATION, FIGHTING WITH BAD SELLERS, AND ALIEXPRESS WOULD WANT TO CLOSE YOUR EASE IN SELLER'S FAVOR!!..."
- "This is the worst place to go!!!! Employees are idiots or something!!! After making wait more than 5 minutes to take my order I ask for the mint chocolate swirl..."