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2.1
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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I ordered food at 8:50pm at my hotel, getting these reassuring info about my dinner being prepared.Now it’s 10:50pm.

Called the restaurant. They said they don’t do online stuff.

Why would they post this on their site and charge my credit card if there is no verification process of the restaurant!?!?I wasted all night waiting for food and honestly this is not the first time and I am the idiot to give them benefit of doubt and reinstalled the app again.

Review about: Grubhub Delivery Service.

Reason of review: Order processing issue.

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