Alexandria, Virginia
0 comments
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Grubhub's service was terrible! Grubhub's time was off by one hour, so I was led to believe the order would take 90 minutes.

Related: Grubhub used to be fine, now it's gone to ***

When I tried the 'chat' feature with Grubhub, they tried to say it was the restaurant's fault. But I called and the restaurant said they had already sent the food out the door. When the food did arrive, the driver had spilled the dish so that the entire inside of the bag was covered with sauce - what a mess!

Do yourself a favor and go pick up your food yourself, or use another delivery service. I would NOT recommend using Grubhub to anyone. Terrible, terrible terrible.

Review about: Grubhub Delivery Service.

Review #896713 is a subjective opinion of a user.

2.0
Reliability
Customer service
Diversity of Products or Services
Advertised vs Delivered
Value for money
PRODUCT OR SERVICE Grubhub Delivery Service
Reason of Review / Monetary Loss Problem with delivery / $36
Preferred solution Full refund

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