I'd rather go pick it up myself than to use Grubhub again!

Grubhub's service was terrible! Grubhub's time was off by one hour, so I was led to believe the order would take 90 minutes.

When I tried the 'chat' feature with Grubhub, they tried to say it was the restaurant's fault. But I called and the restaurant said they had already sent the food out the door. When the food did arrive, the driver had spilled the dish so that the entire inside of the bag was covered with sauce - what a mess!

Do yourself a favor and go pick up your food yourself, or use another delivery service. I would NOT recommend using Grubhub to anyone. Terrible, terrible terrible.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Advertised vs Delivered
Customer service
Value for money

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
Product or service
Grubhub Delivery Service
Review category
review #896713

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