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2.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Reliability
Value for money
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Grubhub's service was terrible! Grubhub's time was off by one hour, so I was led to believe the order would take 90 minutes.

When I tried the 'chat' feature with Grubhub, they tried to say it was the restaurant's fault. But I called and the restaurant said they had already sent the food out the door. When the food did arrive, the driver had spilled the dish so that the entire inside of the bag was covered with sauce - what a mess!

Do yourself a favor and go pick up your food yourself, or use another delivery service. I would NOT recommend using Grubhub to anyone. Terrible, terrible terrible.

Product or Service Mentioned: Grubhub Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $36.

Preferred solution: Full refund.

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