Old Sushi and no driver. Order a Pizza, Grubhub isn't ready...
I ordered Grubhub for Sushi delivery the other night and after about an hour of waiting, I called my restaurant to inquire about my food. They said it has been sitting in the to-go area for about 45-60 minutes and they were still waiting for a driver to come pick it up. So I contacted Grubhub and gave my spiel and was told I would get a call back after she then contacted my restaurant. About '15' minutes later I got a callback from Grubhub and said a driver was on the way and apologized for the wait and offered me some *** coupon for my next order. This is now about 1 1/2 hours past my food being prepared and this is Sushi were talking about. Raw fish, just sitting out warming back up all slow over time, gross. I asked GrubHub if they were going to have me dinner re-done for health safety. They said they could only offer a *** $10 coupon for my next order. Garbage. They never offered to have my food re-made and then delivered because he already picked up the old meal.
I'm not just disappointed with my experience, but GrubHub wouldn't even look out for my safety and told me I could only get the old food delivered. Along with my need for Grubhub, my dinner went right to the trash after a delivery that took TWO HOURS from start to finish!!
DO NOT USE GRUBHUB, that's my review. No Stars.
More Review Details
- Reason of review:
- All thee above. Bad everything!
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Grubhub Food Delivery
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "After waiting 30 minutes past the expected delivery time I called the restaurant which informed me they never received the order. Two hours past the original time of placing the..."
- "I was a loyal customer of Foodpanda India and I used to order foods every weekends. My number is registered with "Do Not Disturb" Service but still these people was..."
- "I ordered from a local pizza place at 8:12PM last night and it went thru saying that it would be there by 8:47-8:57. I have ordered from this restaurant before..."
- "My wife and I were traveling and attempted to use the tv.xfinity.com feature - unfortunately, after logging in, I kept getting error when trying to play recordings/tv/ondemand/anything - I called..."
- "POSHMARK ALLOWS THE SELLING OF COUNTERFEIT MICHAEL KORS HANDBAGS! COUNTERFEITS ARE ILLEGAL TO BUY AND TO SELL! I WAS WARNED BY POSHMARK BECAUSE I WAS LETTING BUYERS KNOW WHICH BAGS..."
- "“Ask Option Binary Option Broker at askoption.com will not let me withdraw my own money. Here is my current balance as of 01/16/17 Total pending withdrawals amount: $11,727.00 Amount available..."
- "I have never been so disgusted in my life i checked in to econo lodge in colorado spring in the bathroom pee or u no what on shower curtain also..."
- "Will not order from Office Depot again. Ordered a Danby washer on 20 March 2016 and arrived on 1 April 2016. Only after calling to find where my shipment was..."
- "Thought my account was cancelled. I live in a different state now, so I was told to email my cancellation note. That wasn't received. So I sent it in the..."