Review about Grubhub Online Order from Long Beach, California

Restraunt never received order...Called next day for refund....

Phone system said "10 minute wait" turned into 51 minute wait!.... Waste of time in 2 days!!!!! Customer service DID NOT CARE ..... Had no remorse for my unsatisfactory experience and felt 150% DISMISSED!!.....

Sometimes the customer just wants to be heard, and wants a REAL, TRUE, and GENUINE APOLOGY!!......

My photo...Is entitled "WAIT TIME".....

This review is a subjective opinion of a user.
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Turnaround Time
Customer service
Product or Service Quality
Discounts and Special Offers
Diversity of Products or Services

Reason of review:
Poor customer service
Product or service
Grubhub Online Order
Review category
review #691680

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