Long Beach, California
Not resolved

Restraunt never received order...Called next day for refund....

Related: GrubHub ripoff

Phone system said "10 minute wait" turned into 51 minute wait!.... Waste of time in 2 days!!!!! Customer service DID NOT CARE ..... Had no remorse for my unsatisfactory experience and felt 150% DISMISSED!!.....

Sometimes the customer just wants to be heard, and wants a REAL, TRUE, and GENUINE APOLOGY!!......

My photo...Is entitled "WAIT TIME".....

Review about: Grubhub Online Order.

Review #691680 is a subjective opinion of a user.

Turnaround Time
Product or Service Quality
Customer service
Diversity of Products or Services
Discounts and Special Offers
PRODUCT OR SERVICE Grubhub Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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