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These guys simply put are a JOKE ! I ordered from them and what followed was a series of no shows, 2-3 hours late, ice cold food, wrong orders and terrible customer service. A few months passed, I was sick, was too weak to go out, so I used them again in a pinch....
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#1173338
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I miss foodler. I loved foodler for close to 10 years!! I used them multiple times a week, sometimes twice a day on my really hungover or lazy days. I had nothing bad to say about Foodler. I HAVE NOTHING NICE TO SAY ABOUT GRUBHUB. my first order was ok because the...
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1.2
I liked
  • Free delivery on first order
I didn't like
  • Delivery fees
  • Available restaurants
  • Employee treatment
#1171073
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GRUBHUB A RIPOFF
this place is wow two orders two mess ups and there lies of a refund that never happened into ok lawsuit to ugggg u lames got me pissed off ,,, bisbelief of how this company stays a float i mean shitty service cold food delivered to there drivers been drinking to again...
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1.0
I didn't like
  • All of it was bad
#1168121
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Last time using Grubhub

Grubhub
#1172762
1.3
Details
This company used to be good. But the last five or six orders the experience has been horrible. Food extremely late, wrong order, etc. The drivers are friendly and seem overworked. They are not investing in their employees. There are other companies out there. Time to change.
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GrubHub SUCKS

Grubhub
#1172700
I used to have Order Up, which was great. Now I am stuck with GrubHub, which stinks. 1/4 of the restaurants, higher delivery fees & much, much longer delivery times. I have stopped using this service & now go pick up my food!!
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Grubhub - How is this company still in business?

Grubhub
#1172081
1.0
Details
Driver delivered to wrong address - how stupid is he - (therefore I didn’t get my food). And no, I don’t live in a hard to find place, or an apartment complex. What is mind boggling to me is this is the 2nd time this has happened (so I guess I’m the fool who ordered from Grubhub again). Makes me not want to tip, but then I’m scared the driver will spit in my food ...
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No food delivery. DONT USE GRUBHUB

Grubhub
#1161918
1.0
Details
Ordered at 2 pm at 2:30 grubhub said it was on way. At 4:30 pm still nothing. Called grubhub got refund and a 5 dollar coupon. Refund is said to tak up to 2 weeks. Frigging stupid so no lunch ant 2 weeks for money back.
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I sometimes want to order a pizza, I don't want to set up an account with you. They DO deliver here but GrubHub doesn't care. They say they don't. I even tried to order for pickup instead of delivery, NOT HAPPENING because stupid *** GrubHub won't let me without an...
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1.0
#1167912
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Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
On January 2, 2018 I responded to GrubHub's ad that said a $7 discount will be credited to my first purhase. I chose a Thai Restaurant and was horrified as the ordering process was plagued with various "re-sets" because the delivery price and/or the minimum purchase...
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#1167371
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Today I placed an order from a local restaurant. I am a regular GrubHub customer. I get a call from the delivery driver who is huffing and puffing and being extremely rude. He states that he cannot find my address and continues sounding so exasperated. Long story...
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1.5
#1167218
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My driver decided he could no longer deliver my food after picking it up because it started snowing. This is a totally fair point if a driver decides the weather isn't great and doesn't want to pick up the food at all/ take an order. However, he took the order, it was...
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1.0
I liked
  • Deleting my account
I didn't like
  • Lies about refund and failure to fix problem
  • Order not being delivered
  • Delivery time
#1166973
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Has anyone used grub hub to order food delivered from restaurants? We started out exploring Dickey’s BBQ & total for 3 plus tax & tip came to over $30. So we did Denny’s. Ha! Over $40! Robert ordered the chix noodle soup & barely got a cup of lukewarm soup. I ordered...
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#1165574
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I have ordered a number of times through GrubHub. The first couple experiences were ok. Then a restaurant I ordered from delivered and gave me a coupon for "my first order using GrubHub". Really?? I just ordered food from you using this site... Next order I received an...
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1.0
I didn't like
  • Communication between grubhub and providers
  • Left me hungry
  • Inability to provide service expected
#1162959
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Contact Grubhub

Mailing Address:
111 W Washington St Ste 2100
Chicago, Illinois 60602-2783
United States
Phone:
(877) 585-1085
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I am completely DONE with GrubHub. I will NEVER order from there service EVER again. They are always giving me options of places that are NOT open or CLOSED for deliveries. They NEVER contact you immediately to tell you your order is cancelled. So your waiting around...
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1.0
#1162416
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