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I used to use GH on a regular basis. Then sometime in the fall of 2014 the same cards which I have used stopped working. There was a problem processing the card. I looked at my account information and it showed a $1 and then the dinner amount, and then a reversal of...
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Anonymous
Lodownlvnv

Eat24 has the same problem..just a fyi.

Anonymous
Scott

Me too

1.8
I liked
  • Idea of the service
I didn't like
  • Lack of correcting issues
#583898
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Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Order originally placed at 10:01pm. I contacted the restaurant at (904) 262-7605 @ 11:11 PM. They said the order (only appetizers) were ready about 30-45 mins ago. They advised that I call GrubHub for any issues. I contacted GrubHub (877) 585-1085 to see where the...
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Anonymous
Anonymous

Well, as I said previously, I do not tip on my card. If I were to, that money can be tracked and count as taxable income when it comes to taxes. I don’t believe people in the ...

Anonymous
Ivn

I can tell why you never got your food. I'm a driver. What nchecked your receipt and saw those triple 0s. I never accept an order with trip zero tip. *** that. Learn to be gra...

1.1
#1216275
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Grubhub - Physically threatened, verbally harrassed
I called the restaurant after an hour and 45 minutes from when I received the confirmation that the food was being made at that point the girl insisted to right off the bat raise her voice and start yelling at me that I didn't answer my phone and that I shouldn't...
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1.0
#1296246
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Grubhub - Food left on porch no call, no doorbell
The driver left the food on my side door porch. I found it two days later. Ants and rodents have been eating it for days. This is unacceptable and inexcusable. This is the second issue I’ve had with grub hub. I deleted the app and will never order from them again!!!
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1.0
#1277253
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Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
On January 2, 2018 I responded to GrubHub's ad that said a $7 discount will be credited to my first purhase. I chose a Thai Restaurant and was horrified as the ordering process was plagued with various "re-sets" because the delivery price and/or the minimum purchase...
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Anonymous
William

It's not a "joke".It's all too real.Or should I say "reel" because they had another fish on the hook - you.Quit being so lazy and learn to cook ; it's cheaper, better, healthi...

#1167371
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Pissed by Grubhub- never gonna use it again
Pissed by Grubhub- never gonna use it again
Ordered at 8pm. Waited nearly 2 hours. Restaurant closed at 10 pm. Delevery guy arrived at the restaurant late and didn’t get the food. Order been cancelled. Only offering $5 coupon which hardly covers the delivery fee and tips. Called customer care team and same thing...
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1.8
I liked
  • Ease of website use
I didn't like
  • Cancel my order
  • Very late delivery
  • Delivery fee
#1287924
Reply to reviews
Food was wrong and I waited for over (2) hours to have food delivered. I found the Founder/CEO's email address and personally emailed him directly. If anyone wants his email address at Grubhub, please contact me. I copied and pasted my horrible experience today. More...
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Anonymous
Grubhub driver lol

DRAMA QUEEN...OH MAH GAWD!

Anonymous
Anonymous

Can I get ceo’s Info too? Thank you

1.0
I didn't like
  • Lateness of service
#1240542
Reply to reviews
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Grubhub - Beyond pissed off with Paradise Pizza

Grubhub - Beyond pissed off with Paradise Pizza
Grubhub - Beyond pissed off with Paradise Pizza
I am 8 months pregnant and I have ordered pizza and buffalo wings as my order and there was a DEAD COOKED FLY In my food melted in my cheese !!!!
#1290639
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Can't process payments from the same card I've been using to buy from all kinds of vendors at point of sale or online. Recently Grubhub is having payments:unprocessable problems, very frustrating. I called customer service at Grubhub and they said just use another...
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I didn't like
  • Repeated problem
  • Customer service
#1073286
Reply to reviews

Contact Grubhub

Mailing Address:
111 W Washington St Ste 2100
Chicago, Illinois 60602-2783
United States
Phone:
(877) 585-7878
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Grubhub - Experience with Viceroy, Devon via GH
Grubhub - Experience with Viceroy, Devon via GH
Grubhub - Experience with Viceroy, Devon via GH
I'm reaching out since I got a really poor response from the restaurant for an order I placed through grubhub. I understand this is not GH's fault but its with restaurants they have tied up with. I ordered dinner from Viceroy, Devon on 04/19. There were pieces of...
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#1237755
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