filters
state:
Show
city:
Show
product:
Show
I used to use GH on a regular basis. Then sometime in the fall of 2014 the same cards which I have used stopped working. There was a problem processing the card. I looked at my account information and it showed a $1 and then the dinner amount, and then a reversal of...
Read more
Anonymous
Lodownlvnv

Eat24 has the same problem..just a fyi.

Anonymous
Scott

Me too

1.8
I liked
  • Idea of the service
I didn't like
  • Lack of correcting issues
#583898
Reply to reviews
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Order originally placed at 10:01pm. I contacted the restaurant at (904) 262-7605 @ 11:11 PM. They said the order (only appetizers) were ready about 30-45 mins ago. They advised that I call GrubHub for any issues. I contacted GrubHub (877) 585-1085 to see where the...
Read more
Anonymous
Anonymous

Well, as I said previously, I do not tip on my card. If I were to, that money can be tracked and count as taxable income when it comes to taxes. I don’t believe people in the ...

Anonymous
Ivn

I can tell why you never got your food. I'm a driver. What nchecked your receipt and saw those triple 0s. I never accept an order with trip zero tip. *** that. Learn to be gra...

1.1
#1216275
Reply to reviews
**** FOR THE CUSTOMERS **** Here's the real deal: **** We are NOT employees **** We go to the address in the app (not any other address - for safety) **** Do NOT tip based on WHAT your total bill was. You are "tipping" based on not having to get in your car (or lack...
Read more
Anonymous
Anonymous

Love how these people are so booty blasted they don’t realize grubhub drivers are independent contractors. Instead of telling this dude to get a new job maybe you salty *** ca...

PompousZonkey269
PompousZonkey269

Get a new job because you suck as the company does, you chose your career do not blame the customers. Your "Tips" are based on Grubhub and overall performance not you, if you ...

#1312949
Reply to reviews
Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
On January 2, 2018 I responded to GrubHub's ad that said a $7 discount will be credited to my first purhase. I chose a Thai Restaurant and was horrified as the ordering process was plagued with various "re-sets" because the delivery price and/or the minimum purchase...
Read more
Anonymous
William

It's not a "joke".It's all too real.Or should I say "reel" because they had another fish on the hook - you.Quit being so lazy and learn to cook ; it's cheaper, better, healthi...

#1167371
Reply to reviews
Grubhub - Timing order
I am driver and im dealing with the timing of your food. Your system is making your busness ruined this is not the only case you will get sometimes upto 5 orders thats supposed go 5 opposite directions and then have 3 or 5 minute apart. The other issue is that you guys...
Read more
#1349324
Reply to reviews
Once Grub Hub makes a mistake, good luck getting it resolved! Grub Hub charged my aunt's card instead of mine. (she lives on the other side of the country) and we did not authorize them to use her card instead of mine. She made a purchase through them 2 years ago and...
Read more
AmusedDragonfly
AmusedDragonfly

I also had a very bad experience with using a credit card and trying to get Grubhub to help me solve the issue.

2.5
I liked
  • Convience
I didn't like
  • Poor response to billing error
#1326773
Reply to reviews
Grubhub - Food left on porch no call, no doorbell
The driver left the food on my side door porch. I found it two days later. Ants and rodents have been eating it for days. This is unacceptable and inexcusable. This is the second issue I’ve had with grub hub. I deleted the app and will never order from them again!!!
Read more
1.0
#1277253
Reply to reviews
Grubhub - Physically threatened, verbally harrassed
I called the restaurant after an hour and 45 minutes from when I received the confirmation that the food was being made at that point the girl insisted to right off the bat raise her voice and start yelling at me that I didn't answer my phone and that I shouldn't...
Read more
1.0
#1296246
Reply to reviews
I tried to place an order for my mom's birthday since I can't be there to celebrate. I carefully made the order, wrote a short special instructions to the restaurant, put in my card info and my mom's address across the country and hit submit. Nothing happened. Tried to...
Read more
1.0
#1321076
Reply to reviews

Contact Grubhub

Mailing Address:
Grubhub
111 W Washington St Ste 2100
Chicago, Illinois 60602-2783
United States
Phone:
(877) 585-7878
More
I ordered food from a restaurant that GrubHub listed as open. We waited an hour and a half. I contacted GrubHub. They said my order had been cancelled and that I would get a refund to my bank account within five to seven business days. I told the grubhub associate I...
Read more
Anonymous
Brenda Sutton

Same thing happened to me a few nights ago. They sure can take the money but not refund for 5-7 days? They are working off of the consumers money. Also, that's crazy that they...

1.6
#1351969
Reply to reviews