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I used to use GH on a regular basis. Then sometime in the fall of 2014 the same cards which I have used stopped working. There was a problem processing the card. I looked at my account information and it showed a $1 and then the dinner amount, and then a reversal of...
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Anonymous
Lodownlvnv

Eat24 has the same problem..just a fyi.

Anonymous
Scott

Me too

1.8
I liked
  • Idea of the service
I didn't like
  • Lack of correcting issues
#583898
Reply to reviews
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Order originally placed at 10:01pm. I contacted the restaurant at (904) 262-7605 @ 11:11 PM. They said the order (only appetizers) were ready about 30-45 mins ago. They advised that I call GrubHub for any issues. I contacted GrubHub (877) 585-1085 to see where the...
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Anonymous
Anonymous

Well, as I said previously, I do not tip on my card. If I were to, that money can be tracked and count as taxable income when it comes to taxes. I don’t believe people in the ...

Anonymous
Ivn

I can tell why you never got your food. I'm a driver. What nchecked your receipt and saw those triple 0s. I never accept an order with trip zero tip. *** that. Learn to be gra...

1.1
#1216275
Reply to reviews
**** FOR THE CUSTOMERS **** Here's the real deal: **** We are NOT employees **** We go to the address in the app (not any other address - for safety) **** Do NOT tip based on WHAT your total bill was. You are "tipping" based on not having to get in your car (or lack...
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Anonymous
JohnDoe

If you want your food to show up hot and on time, pay for it! You're free not to tip at all, or to expect us to travel all over creation for a $1 tip, but we're just as free t...

Anonymous
Latoria Canty

You are right

#1312949
Reply to reviews
Hadn't ordered from Grubhub in 8-10 months because my last order was delivered late, cold, and wrong. Tonite I decided to give them another try. I ordered from a place 10 minutes from my house. I just didn't want to go back out after getting home from work. Ordered at...
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#1392583
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I have ordered several times via Grubhub over the last couple months and wondered why I could not access the review function for any of the restaurants while logged in. Contacted their "customer service chat" and received various excuses from the rep, including that...
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Anonymous
Rhfgd

DO NOT ORDER FROM GRUBHUB ITS NOV.12,2018 AND I PLACED MY ORDER AT 8:15pm ITS NOW 9:21PM AND I STILL HAVENT RECEIVED MY ORDER!!!! I CALLED CUSTOMER SERVICE AN THERE SAYING ITS...

Anonymous
KC

Do NOT ORDER FROM GRUBHUB! This is the second time that my order was well over 30 mins late. They don’t provide any real solutions to this problem. I was told that my Food wil...

1.6
I liked
  • Food
  • Idea of the service
  • Ease of website
I didn't like
  • Misleading info
  • Inability to review restaurants
#879818
Reply to reviews
thinking 3rd times a charm right?!!??! NO!!! they have now messed up for the last time! I have deleted the stupid slow app and have filed as many complaints as I can. the first mess up was they gave my food to someone else not even close to my address. 2nd time they...
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#1395673
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waited 2 hours for my short order of 2 things from a restaurant a few mins down the road. Its rainy so i didnt want to go out. I called grubhub 4 seperate times and they all told me that they were sending out a dispatch to assign me a driver. It really takes 2 ***...
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Anonymous
Gh driver

Maybe you should have tipped. You're the *** the cheap *** Drivers can reject your low payout orders you know.

1.2
#1394146
Reply to reviews
I waited over an hour for my order. Called the vendor only to find out that my order had not left the business. The manager stated that the order had been ready for a while but the driver had not arrived. I called Grubhub and the person I spoke with sated she would...
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1.0
#1390332
Reply to reviews
Dear GrubHub: I was a faithful customer. Last night, I called to report unauthorized activity on my GrubHub account. I explained to the customer service agent that I live in a different state and am currently at home. Yet, two were made to my account for food delivery...
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2.5
I liked
  • Ease of use
I didn't like
  • Lack of concern for my money and protection
#1400122
Reply to reviews

Contact Grubhub

Mailing Address:
Grubhub
111 W Washington St Ste 2100
Chicago, Illinois 60602-2783
United States
Phone:
(877) 585-7878
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Grubhub Products and Services

Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
On January 2, 2018 I responded to GrubHub's ad that said a $7 discount will be credited to my first purhase. I chose a Thai Restaurant and was horrified as the ordering process was plagued with various "re-sets" because the delivery price and/or the minimum purchase...
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Anonymous
William

It's not a "joke".It's all too real.Or should I say "reel" because they had another fish on the hook - you.Quit being so lazy and learn to cook ; it's cheaper, better, healthi...

#1167371
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