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I used to use GH on a regular basis. Then sometime in the fall of 2014 the same cards which I have used stopped working. There was a problem processing the card. I looked at my account information and it showed a $1 and then the dinner amount, and then a reversal of...
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Anonymous
Scott

Me too

Anonymous
Pertti

Same here :( Ended up going to uber eats.

1.8
I liked
  • Idea of the service
I didn't like
  • Lack of correcting issues
#583898
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Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Grubhub - GH cxl my order after 2 hrs of waiting
Order originally placed at 10:01pm. I contacted the restaurant at (904) 262-7605 @ 11:11 PM. They said the order (only appetizers) were ready about 30-45 mins ago. They advised that I call GrubHub for any issues. I contacted GrubHub (877) 585-1085 to see where the...
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Anonymous
Ivn

I can tell why you never got your food. I'm a driver. What nchecked your receipt and saw those triple 0s. I never accept an order with trip zero tip. *** that. Learn to be gra...

1.1
#1216275
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Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
Grubhub - This is how you lose customers....
On January 2, 2018 I responded to GrubHub's ad that said a $7 discount will be credited to my first purhase. I chose a Thai Restaurant and was horrified as the ordering process was plagued with various "re-sets" because the delivery price and/or the minimum purchase...
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Anonymous
William

It's not a "joke".It's all too real.Or should I say "reel" because they had another fish on the hook - you.Quit being so lazy and learn to cook ; it's cheaper, better, healthi...

#1167371
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Grubhub - Experience with Viceroy, Devon via GH
Grubhub - Experience with Viceroy, Devon via GH
Grubhub - Experience with Viceroy, Devon via GH
I'm reaching out since I got a really poor response from the restaurant for an order I placed through grubhub. I understand this is not GH's fault but its with restaurants they have tied up with. I ordered dinner from Viceroy, Devon on 04/19. There were pieces of...
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#1237755
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Food was wrong and I waited for over (2) hours to have food delivered. I found the Founder/CEO's email address and personally emailed him directly. If anyone wants his email address at Grubhub, please contact me. I copied and pasted my horrible experience today. More...
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Anonymous
Semi Lee

Can I please get the e-mail address too? I had a really horrible service today too.

1.0
I didn't like
  • Lateness of service
#1240542
Reply to reviews
Never using Grubhub again!!!
Never using Grubhub again!!!
Never using Grubhub again!!!
So I placed my order at 8:04pm as UberEATS didn’t work with the restaurant my daughter wanted. At 9:05pm I contacted grub hub to find out what was going on as pollo tropical wasn’t answering the phone, the woman I spoke to told me my food would be there in the next few...
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Anonymous
Ft. Lauderdale contract driver

hey there I drive for grubhub on contract for around 20 hours a week part time just a heads up for whatever reason for the past 4 weeks the Ft Lauderdale market has been insan...

1.0
#1195658
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Can't process payments from the same card I've been using to buy from all kinds of vendors at point of sale or online. Recently Grubhub is having payments:unprocessable problems, very frustrating. I called customer service at Grubhub and they said just use another...
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I didn't like
  • Repeated problem
  • Customer service
#1073286
Reply to reviews
Grubhub - Terrible
Grubhub - Terrible
Terrible customer service. I ordered from the Cheesecake Factory in Cheektowaga NY. I was missing my entire meal and was given some sort of appetizer in its place. Not even a meal. It’s not what I wanted. When they said they couldn’t redeliver I said I just wanted my...
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#1246481
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I placed my order, drive called me, told me he showed up but I never came out, he never actually showed up! He told me he would turn right back around and bring me my dinner, he never did. I waited 3 hours. Called customer service and got "The driver said he is...
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1.0
I didn't like
  • Grub hub did not refund me
  • Non delivery
  • Food was not delivered
#1256515
Reply to reviews
I placed my order and was given an hour and 15 minutes wait. When the time came and went and I still had not gotten my order, I checked on it and they had changed my delivery time without any notice. I waited over two hours. When I called about it, nothing was done to...
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1.2
#1254216
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