Grubhub
Reviews and Complaints
Vista, California
Driver support
I applied about 4 years ago and have been put on the runaround. I have been put on the waitlist..
I follow up and get the same run around.
I currently work for other gig apps and have had no problem. I have numerous emails where I was put on the wait list, then taken off, and had to apply again.
User's recommendation: Fix your website I can not upload my proof of correspondence.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t log into my account
Sucks cannot log in and no one would answer to help me get access back into my account. I need help and they refuse to help me.
- Can not get no help
Preferred solution: Access to my driver account so I can make money
New York, New York
Déplacer mon compte à New York
Hello chez Ndiame Diagne jhabite maintenant à New York city je veux que vous me déplacer mon compte grubhub à Manhattan New York city please
User's recommendation: Déplacement du compte à New York city
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Charles, Illinois
Full refund not five dollars
The driver picked up my food and went 20 minutes all the way need to drop something off by time. I got my food.
It was not even edible. You cant even microwave it so bad.
User's recommendation: Beware of your drivers pick up my food and then go 20 minutes all the way and then bring it back and it’s ice cold in the microwave so bad
Troy, Michigan
System fail to check me out. I have credit and it says two payment not allowed. Credit and payment.
First issue last time. No delivery of ordered food.
Etc. somehow the data file was corrupted. With no numerical address only a street. Then there was incorrect phone number.
Pleased GH agreed to order cancellation and refund. Except it was in the way of a GH credit. I attempted to place an order today and the system kept saying I was trying to use two types of payment and to remove the promo. There was no promo code.
The phone call offered me no solution to the problem.
Oh by the way the corrupted info was supposed to have been updated in the system. Surprise!!!i. The info never updated and was incorrect when I opened it today. I made new changes in the profile today.
Yes.
I just placed my order at the restaurant with your competitive provider. Larry
User's recommendation: Hard to say. Just complete fails two times in a row now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve never got my food
I talked to the young man on the phone and he left it in the middle of the ground as if that was OK. I need all of my money back and no, he does not. I'm not giving him any either.
Preferred solution: Full refund
User's recommendation: I need my money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Service can and need to be better and more honest for employees
Why are you all running background checks on me I'm not an employee and I'm not trying to work for company our business ended I moved on.company has no right in my personal data
Baltimore, Maryland
Soy dasher
Hola buenos dias acabo de abrir mi aplicación pero no me sale el envío de mi tarjeta física y para hacer las compras la tengo q tener
User's recommendation: Ayuda por favor
Leesburg, Florida
Where is my food
Food finally arrived on time. Originally at 4:29 it said delivery by 5:09 and 5:45.
Great as I had an appointment at 6:30. Then I received a text message saying order delayed between 5:53 and 6:08. Not happy about that.
Called Sonic's at 5:15 and they said my order was ready but not picked up. Order arrived within the originally promised after I called Grubhub
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFood was terrible from toco bell want refund
Refund my money back; the food was terrible! I paid 42.00 dollars for it at Taco Bell!
So disappointed!
Ms. Renetta Charley 701-781-****
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMe están utilizando mis documentos en esta cuenta quiero bloquiarla
Me están utilizando mis documentos personales en una cuenta de Grubhub. Quiero hacer de nueva biometría y cancelar esta cuenta, por favor, mientras se aclara esta situación. Gracias.
Philadelphia, Pennsylvania
Payout
I'm having trouble with my payout I tried to cash out yesterday and it says my debit card need to be verified then I sent and email and waited for a response.. I go to check my grub hub account today and.
My money is gone and it's not in my bank account..
I had 35.95. I didn't cash it out so where did the money go
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellevue, Washington
Phon number
I have a phone.
Number and all the time I try to block it told me this phone number is exist and I don't know how to change it
User's recommendation: The company care more For the customer
Sterling, Virginia
Application status
Everything is completed can you guys please let me know whats going on with my application? Thank you so much
Sherman Oaks, California
Cancel my reoccurring charge.
My son used this service. He no longer lives with me and I do t use it.
Since I dont use Grubhub I do not want to continue paying the monthly charge needed to have food delivered.
I would like the approximately $10.00 per month fee to stop being taken from my Discover card. I dont know what else to write.
Amara Palacio
User's recommendation: Good service if you use it.
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