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Grubhub - Timing order
I am driver and im dealing with the timing of your food. Your system is making your busness ruined this is not the only case you will get sometimes upto 5 orders thats supposed go 5 opposite directions and then have 3 or 5 minute apart. The other issue is that you guys...
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#1349324
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Tonight was the fourth order in a row with missing food. The first of those four that’s actually been on time. The “customer service” people don’t care. No apologies, just every excuse in the book. Oh, and a refund, as if I can eat that instead of the dinner they...
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1.8
#1348828
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Food was several hours late and only arrived after multiple calls to grubhub after the first hour waiting i called grubhub and asked for a refund i was told all they could give me was a $10 off coupon and after more than a hour more and another driver dispatched the...
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Anonymous
Chester

Let me guess? You didn't tip the driver? IF YOU DON'T tip the driver, you will not get your order So many cheap customers want something for nothing. Go get your food next tim...

1.2
#1348475
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Tried to order online, didnt know the address of hotel. Called businesses directly, gave them name of hotel and they said they couldnt deliver because i didnt have the address. I delivered pizza for 5 years and never needed address for places like hotels, schools etc....
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Anonymous
Gary

"In a couple of years grub hub will be a bad memory." LOL! Check out the stock and growth as of late. May change your mind...

#1347873
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Unfortunately I was provided with a terrible first time experience with GrubHub, I waited an hour before getting curious and calling about a small order and could not get ANYONE to explain to me thoroughly what happened to my order it was the drivers fault then I’m...
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1.0
#1347799
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Grubhub - Worst food delivery service

Ordered food and they confirmed it saying it was “in the works”. Hour and a half later they decide to cancel it because their driver were busy. Should tell you this before you waste 2 hours waiting for food
1.0
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#1347788
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Grubhub - Order
Since last week all the orders i am getting the customer numbers are hidden. I am serv8ng towson university dorms. With out phone number all the orders will be canceled .
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Anonymous
Brenda Sutton

Well im not in a damn dorm, nor are any other of the many complaints Im reading about. Your company is on the way out. Start looking now for a job because closure is not far a...

2.5
#1346823
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Grubhub - Fat guys

Grubhub sucks! I've used them for a year now and i've lost over $130 because they "don't do refunds when you get the wrong order" worse company ever!! Don't waste your money.. Expecally if you have a family.
1.0
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#1345131
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Grubhub charged me for my order, which was apparently blocked, never processed, and obviously never received, when I contacted customer service about it they said it might take up to five days, so I called them directly and the woman was not helpful at all but said she...
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#1344622
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Grubhub - Worst company ever

Ordered my food at 9:23pm tgey took my money $25 dollars and i didnt get my food. Then they claim oh it takes 3-5 days to receive a refund but it didn't take 3-5 days for them to take my money and not deliver the order never will i use grubhub ever again and i will make sure my family and friends doesn't either.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1344593
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