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Today use yall service for the very first time and ordered churches chicken with 2 sides and 3 biscuits today on feb 11,2018.When they came they only brought the chicken only.Then ofcourse we still wanted our sides .kids was waiting to eat.My husband on the phone for...
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1.0
#1187843
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Grubhub - Horrible

Both times I ordered with grubhub something was off. The first time i didn't think much of it but this time... Everything i ordered(33$) was old and my children and I couldn't eat any of the food. When i called about this issue they hung up in my face. I reported this again, to grubhub and no one would even respond to my complaint. Save your money
#1186588
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We recently ordered lunch for clients and when the order came, 2 lunches were missing. Mistakes happen, but what happened next came as a shock--when I spoke with customer service, they informed me I would have to place an entirely new order for the missing items, and...
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1.0
#1185520
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My last order didn't go as planned with a missing item and and extended delivery period. I gave grubhub a second chance thinking, "hey maybe it's a fluke". Turns out no fluke just horrible service. I ordered my food at 11:15am and about 1:10pm it arrived. Starving at...
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#1184842
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Grubhub - Delivered food at our apartments LOBBY even with clear instructions
This happened in Englewood, Colorado. The drivers name is Kristopher (p: 940-442-9358) and he at first went to the wrong building. After calling and figuring out where he was he commented that, "this complex is too confusing and everyone else here who orders food pays...
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2.8
I liked
  • Customer service representative
I didn't like
  • Kristopher with phone number 940 442 9358
#1184300
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Tonight I ordered Grubhub in Indianapolis, IN. When I place my order it stated an arrival time of 8:55 - 9:05 PM. At 9:15 I checked the status of my order, the time then said 10:10 - 10:20 PM and listed the restaurants phone number. I called the restaurant only to find...
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1.0
#1183730
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Ordered a Cobb salad with grilled chicken for $15.95, came to $22.98 including tax, tip and delivery. It arrived with NO chicken. Ordered from reputable City Cafe in Baltimore. Complained to Grubhub and all I got was a questionnaire. I intend to dispute the charge....
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#1183187
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Order was late, completely wrong..completely wrong entrees AND missing items. The driver..umm not healthy we will say. Called and said "I'm *** and I'm on my way with your food." Took him 30 minutes to drive 1.5 miles apparently at 11:30 at night with no traffic....
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1.0
I didn't like
  • Scam
  • Unreliable
  • Worst customer service
#1182825
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Ordered food.. 2 hours later it never showed.. call in to ask where the driver was. The lady on phone said she was going to call the restaurant, after i told her they had been closed for an hour.. she put me on hold, then when she came back she said they didnt...
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1.0
#1182482
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Grubhub - -Hangry on a snowy day
Service: We ordered breakfast from Notch 8 Cafe on a snowy winter day after deciding that $10 delivery fee was worth not venturing out in the snow, bringing the cost of two breakfasts to $45. The food arrived missing my items. We contacted the restaurant who offered to...
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1.7
#1182326
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