Grubhub - This is how you lose customers....
On January 2, 2018 I responded to GrubHub's ad that said a $7 discount will be credited to my first purhase. I chose a Thai Restaurant and was horrified as the ordering process was plagued with various "re-sets" because the delivery price and/or the minimum purchase price kept changing.
At the end of the transaction, the two dishes I ordered amounted to $31.94!!! This included an $8 "fee" and a 4$ gratuity. THe checkout process had absolutely no options to gain the $7 promotional credit that enticed me to order to begin with.
At the end of this horrible experience, GrubHub sent me another ad for my next discount. What a joke.
Reason of review: Pricing issue.
Monetary Loss: $7.
Preferred solution: Give me the $7 discount as promised in the Grubhb ad I clicked.
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Comments
Please avoid publishing any personal information and promotional content
It's not a "joke".
It's all too real.
Or should I say "reel" because they had another fish on the hook - you.
Quit being so lazy and learn to cook ; it's cheaper, better, healthier.
Of course, you would have to get off your duff and go to the store, bring it home,
cook, and, oh horror - clean up. Do yourself a favor and stay away from deliveries and fast food.
There are some of us maybe too sick, old, & ge nerally in bad health to where we can't get out & shop!! Nor cook!!
And don't tell me to get on Meals on Wheels----if my dog won't eat the food---I sure can't !
So don't generalize, There are sick elderly widow ppl out here that depend on delivery services & we expect the up most courtesy as anyone else...& as far as your tip goes---if you deserve & warm it---you get it...if not! You Blew it--not me !!