We ordered a pizza through Grub Hub. The Pizza was never delivered. They claimed that our phone number was wrong, but they had the correct phone number in our account. They even marked on line that the pizza was delivered, and when the pizza place was contacted, they said that they could not deliver since the phone number was wrong.
Customer service was called, and we were on hold for over 60 minutes. They refused to refund our money. The only thing that they offered was to give us 2 separate gift certificates (that could not be used together) that added up to the total of our order.
We decided to just go through our bank and dispute the charges to get our money back. What a pain in the behind.
We will NEVER use Grub Hub EVER again. Everyone I know is going to hear about this.
Product or Service Mentioned: Grubhub Delivery Service.
Reason of review: Problem with delivery.