I will never use GrubHub ever again. First and last time.
Ordered Bonchon, and needed to modify my order so I contacted the restaurant, and they claimed that they have never received my order. I thought maybe they just haven't received it yet, called them 6 times again at both locations, neither of them said that they have my order. Contacted GrubHub customer service twice, but they didn't call they restaurant directly, they called a third party company that told them the restaurant did receive my order and "there was a glitch" in their system. Called again, same answer.
It's been hours, and haven't received my order. Don't use their service!
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