I will never use GrubHub ever again.First and last time.
Ordered Bonchon, and needed to modify my order so I contacted the restaurant, and they claimed that they have never received my order. I thought maybe they just haven't received it yet, called them 6 times again at both locations, neither of them said that they have my order. Contacted GrubHub customer service twice, but they didn't call they restaurant directly, they called a third party company that told them the restaurant did receive my order and "there was a glitch" in their system. Called again, same answer.
It's been hours, and haven't received my order.Don't use their service!
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Grubhub. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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